Pydio does not send sharing invitation emails

Pydio Cells
1

For first post, please answer the questions below!

Describe your issue in detail

Pydio does not send sharing invitation emails.
Steps to reproduce: select file, click Share / Public link / Send invitation (email icon)

What version of Cells are you using?

Cells Home v4.2.2

What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?

Server: AlmaLinux 8.7, MariaDB 10.3
Client: Windows 11, Firefox 114

What steps have you taken to resolve this issue already?

I have confirmed that the error is not in the mail server (Sendgrid).
I can send, for example, password recovery emails.

2

did you make sure that the user you send invitation to does have an “email” defined?

3

Entering an email address or choosing an user with email profile field set: in neither case is the email sent.

4

Apparently the email queue is not processed.
I mean, email messages are added to queue, but Pydio doesn’t start sending the emails.

2023-06-13T08:38:21.513-0300 DEBUG pydio.grpc.mailer SendMail: pushing email to queue {“to”: [{“Uuid”:““,“Address”:"xxx@gmail.com”,“Name”:“mylogin”,“Language”:“pt-br”}], “from”: {“Uuid”:"”,“Address”:“drive@domain.name”,“Name”:“administrador”}, “subject”: “administrador está compartilhando uma pasta com você”, “SpanRootUuid”: “", “SpanParentUuid”: "”, “SpanUuid”: “****”}

5

I have fixed it.
Solution:
Step 1: move pydio.grpc.mailer service from boltdb to mongodb
Step 2: add the missing task flush-mailer-queue to the jobs_jobs collection

6

insteresting - there is no reason why the flush-mailer-queue was not there, maybe you have accidentally removed it?
In 4.2.3 we add a “cells admin clean reset-jobs” command allowing to re-insert such a default job to their “factory” settings.

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7

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