Email notifications require a cell service restart

[Amanuel_Elhanan]

For first post, please answer the questions below!

Describe your issue in detail

I had an issue with pydio cells sending an email notification previously and fixed it following the instructions given to me, but the solution only fixes sending an email; I am facing another issue now, when the server running Pydio Cells restarts for some reason email notifications won’t sent unless I restart the cells.service systemd service. Whenever the server restarts, I run systemctl restart cells.service, which ensures that any queued emails and current email notifications are sent.

What version of Cells are you using?

4.4.15

What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?

Fedora Linux 42 (WSL) x86_64
Mariadb Ver 15.1 Distrib 10.11.11-MariaDB

What steps have you taken to resolve this issue already?

I tried removing $CELLS_WORKING_DIR/services/pydio.grpc.tasks/fifo-* as suggested on the previous issue, but that didn’t resolve the issue.

[c12simple]

Hi

The problem seems to be task/job service.
Do you have any error in scheduler, in the task logs?

[Amanuel_Elhanan]

Hello @c12simple
I have checked both scheduler and server logs, and there is no error. I shared a file with a user and waited for a while. Both the User Activity Digest and Flush Mail Queue tasks completed without error, but I still didn’t receive any emails. As I mentioned, this issue persists even after restarting the cells.service, it will be sent.

Flushm Mails Queue task log

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Server Log Flush Mails Queue

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Server Log User Activity Digest

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User Activity Digest Task Log