For the first post, please answer the questions below!
Describe your issue in detail
Hello friends, I have successfully configured SMTP and I have tested sending email to my account. But I am not receiving any notifications on my email, is there any additional configuration I must do?
What version of Cells are you using?
4.4.4
What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?
Fedora 39
MariaDB: 10.5.25
What steps have you taken to resolve this issue already?
Restarted cells and sometimes I receive multiple notifications in one email.
Hello
I have tried to send a test email and it works fine, but on normal days I don’t receive any notification on my email, such as shared files or any changes made on Cells.
This is an example of test email I have received
Hello username,
test
Click to open the frontend
Open Cells
Pydio File Sharing platform is used by teams to efficiently collaborate on documents.
Sincerely,
Pydio
If the Open Cells-button is not working for you, just copy and paste the URL below into your web browser.
https://0.0.0.0:8080
File Sharing platform proudly powered by Pydio
lately, I have been having a problem with Cells, and someone supported me here on the forum after I restarted Cells, I just received an email listing some notifications starting from last month. Here is the sample
Hello USER,
Below is a summary of all the notifications your received on Pydio
Cell ANNUAL LEAVES
Alelgn Debre Elias has shared cell ANNUAL LEAVES with you - 2024-08-28 10:32
Cell D.M LOAN RESCADULING PHASE 4.pdf
kefyale Debre Markos has shared cell D.M LOAN RESCADULING PHASE 4.pdf with you - 2024-08-16 10:55
Cell SAVING ACCOUNT ISSUE
kefyale Debre Markos has shared cell SAVING ACCOUNT ISSUE with you - 2024-08-27 11:27
Cell letter of muluken.jpg
Alelgn Debre Elias has shared cell letter of muluken.jpg with you - 2024-08-27 14:50
Workspace Liyu Shared Document
Document All Branch July Operation Report Format was moved by Administrator - 2024-08-02 15:23
Document Sholla 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Woliso 2024-25 Operation Report Format -.xlsx was created by Administrator - 2024-08-02 15:22
Document Welkite 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Sheno 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Sendafa 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Muketuri 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Lideta 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Merkato 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Kotebe 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Kolfe 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Kirkos 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Jemo 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Hayahulet 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Holeta 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Gimbichu 2024-25 Operation Report Format -.xlsx was created by Administrator - 2024-08-02 15:22
Document Dukem 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Geresu Duki 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Fiche 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Debre Markos 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Debre Birhan 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Debre Eliyas 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Chancho 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Bishoftu 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Alemgena 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Alembank 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Akaki 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Butajira 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Adea 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Adulala 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Document Adama 2024-25 Operation Report Format.xlsx was created by Administrator - 2024-08-02 15:22
Folder All Branch July Operation Report Format was created by Administrator - 2024-08-02 15:22
Document Kotebe Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document kolfe Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Lideta Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Sholla Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Merkato Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Hayahulet Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Kirkos Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document D-Markos Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Jemo Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Alembank Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Akaki Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document D-Brehan Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document D-Elias Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Woliso Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Sendafa Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Gimbichu Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Holeta Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Sheno Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Muketuri Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Dukem Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Fitche Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Bishoftu Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Chancho Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Geresu duki Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Adea Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document AlemGena Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Adulala Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Adama Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Wolkite Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Document Butajira Branch Office.doc was created by Andualem ICT - 2024-07-31 14:44
Folder Oromia was created by Andualem ICT - 2024-07-31 14:44
Folder SNNPR was created by Andualem ICT - 2024-07-31 14:44
Folder Amhara was created by Andualem ICT - 2024-07-31 14:44
Folder Letter format was created by Andualem ICT - 2024-07-31 14:44
Folder Addis Ababa was created by Andualem ICT - 2024-07-31 14:44
Folder Letter was created by Andualem ICT - 2024-07-31 14:44
Cell ICT
Document Information System Policy.pdf was created by Berhane ICT - 2024-08-27 08:30
Folder IT Policy-Manual-Procedure was created by Berhane ICT - 2024-08-27 08:29
Document 09-2024 Aug 19-2024 Role manual finalize minue.pdf was created by Berhane ICT - 2024-08-22 12:30
Document support 4th QR.docx was created by Berhane ICT - 2024-07-25 14:07
Document andualem 4th QR.docx was created by Berhane ICT - 2024-07-25 14:07
Document aman Quarter Report for Database and System Admin [June].docx was created by Berhane ICT - 2024-07-25 14:07
Document kid 4th Qurter Report.docx was created by Berhane ICT - 2024-07-25 14:06
Document 4th Quarter Report final.pdf was created by Berhane ICT - 2024-07-25 14:06
Cell DEBRE ELIAS IFRS DATA COLLECTION SHEET.xlsx
Alelgn Debre Elias has shared cell DEBRE ELIAS IFRS DATA COLLECTION SHEET.xlsx with you - 2024-08-15 11:09
Cell TELER.jpg
Alelgn Debre Elias has shared cell TELER.jpg with you - 2024-08-27 14:51
Cell work experience
Alelgn Debre Elias has shared cell work experience with you - 2024-08-28 10:33
Cell INSURANCE CLAIM D.BM
kefyale Debre Markos has shared cell INSURANCE CLAIM D.BM with you - 2024-08-15 16:30
Cell INSURANCE CLAIM D.BM
kefyale Debre Markos has shared cell INSURANCE CLAIM D.BM with you - 2024-08-20 08:59
Cell TIJAGOTER SUB BRANCH
Alelgn Debre Elias has shared cell TIJAGOTER SUB BRANCH with you - 2024-08-20 15:06
Cell Tipist Tilahune.pdf
kefyale Debre Markos has shared cell Tipist Tilahune.pdf with you - 2024-08-30 15:03
Cell yenesew's cash indementy.jpg
Alelgn Debre Elias has shared cell yenesew's cash indementy.jpg with you - 2024-08-31 10:28
Sincerely,
Pydio
File Sharing platform proudly powered by Pydio
Did you check in the Scheduler ( Admin Console >> Show Advanced Parameters >> Backend >> Scheduler ) if the job Users Activities Digest seems to run correctly ?
Anything strange in the logs ?
By the way, it seems you did not define the External URL so all links in the mails will be broken.
I am using a self-signed certificate with Caddy, and I am only accessing Cells from LAN not publicly accessible maybe that is the cause of why I am not receiving notifications?
@bsinou any suggestions, please? I wanted to check if users get notified through email when someone shares a file with them, for now, they need to log in and check for a notification bell.
Could you check its log ? (each job run produces a bunch of messages, and this one tells what it sends)
Does the test email still work ? How is your mailer configured ?
