If we first focus on the activity digest flow and using the users from my previous post
User B has a valid email and watch a ‘test’ folder in Common files
User A upload a file in test
You wait a few minutes
With admin user, you open the scheduler and check the logs of the Users activities digest flow:
→ After the job has automatically run, do you see in the logs:
“No new activities detected for user user-b” or “Digest sent to user user-b” ??
if you see “No new activities detected for user user-b”, is it again the same:
if you wait 15 more minutes ?
if user A does some more activities and you trigger the job manually ?
Please, really try to understand what you are doing and be precise, or I won’t be able to help you further → until now I was not able to reproduce your problem
Hello @bsinou I tried following your suggestions as much as possible and sending you screenshots.
It is better to send you a flow of what you have asked. I will record my screen doing the steps you have suggested and will send it to you through email since some personal data will be exposed publicly.
This is my email address, can you send a message and I will send you back the recorded video elhananjair@gmail.com
I would really prefer that we keep on trying to solve your problem publicly, so that it can help other people that might bump into the same issue. This way, we kind of get some “return on investment” on the support work we do … for free
Since we start this discussion, I tried a few times to reproduce the kind of issue you are facing and could not. So I still think your problem comes from a misunderstanding / misconfiguration of your system.
Anyway, did you try to do this:
It is really the next step to try to understand your issue.
Hello @bsinou thanks for replying I am sharing the private Pydio instance I am using which is why I wanted to share it privately, anyways here is the link to the screen record I have done following your suggestions
why do you have a job that has “task stuck” (started at 10:55) status in the Digest flow? Does it happen regularly ?
you made the recording at 11:05 => the next flow that would / should have handled the event created should normally have run at 11:10 it is quite normal that you see nothing before. What happened then at 11:10 ?
why do you have a job that has “task stuck” (started at 10:55) status in the Digest flow? Does it happen regularly ?
No it doesn’t happen regularly it just happened at before I started testing
you made the recording at 11:05 => the next flow that would / should have handled the event created should normally have run at 11:10 it is quite normal that you see nothing before. What happened then at 11:10 ?
Yes, you are right well unfortunately I haven’t received any email notification from the day I have recorded the screen.
Yes, you are right well unfortunately I haven’t received any email notification from the day I have recorded the screen.
This doesn’t answer the question
Could you show the job / scheduler logs for the Digest job that should have run ~11:10 ?
Was it stuck again ?
Did it show any found activity ?
Ok let me redo things again, to be honest, I tried multiple times, but the stuck thing only happened that day. Since I should have waited for a couple of minutes before the job executed I stopped the screen recorder but this time I will pause for a while and show you the time difference.
@bsinou Here is a complete test I have made, I paused the screen recorder and waited for a couple of minutes for the next user activity digest schedule to be executed.
