[solved] Unable to install Cells V2

[JapSeyz]

Hi,

I’ve been trying to setup Pydio Cells v2.0.0 for a few hours now, and ~8 droplets later, it seems to not go my way.

I’ve had a myriad of issues, mostly I am unable to get it correctly set-up with a domain & SSL.
If I don’t use a domain and no TLS, I can access my site fine, until I restart it, then it stops working.

If I use a domain with Let’sEncrypt, I am stuck at an SSL error when trying to complete the setup via the Browser.

Internal Endpoint is 127.0.0.1:8080
External Endpoint is https://pydio.domain.com:443

Has anyone had success in setting it up on Ubuntu 18.04.3 Bionic Beaver with TLS?

Cheers

[Kevin]

Yes sir, I just recently did. Today in fact. It confused me greatly at first.

I was not able to get the software working when using different ports for local vs external. When I did the following, the web server worked fine:

Internal:
0.0.0.0:443

External:
https://mywebaddresshere.com

It is also worth noting that I did not use Lets Encrypt, or the Browser setup. I used certs generated from GoDaddy and the cli-based setup. I also was setup in AWS and had to make sure that my /etc/hosts file had the “External URL” pointed to the localhost IP.

Not sure if that information will help you, but I hope it does. This is a pretty cool software once you figure out how to get it working.

[JapSeyz]

Thanks for the swift response.

Sadly it still comes out to: “ERR_SSL_PROTOCOL_ERROR”
with Let’sEncrypt, 0.0.0.0:443 and CLI Setup on DigitalOcean.

If you have time at some point I’d love to jump on a Skype call and see if we can set it up, AWS is fine w/ me, I’d just like it setup to be honest.
I’ll then write an article or something about it, if that’s alright w/ you?

Cheers

[charles]

Hi @JapSeyz
0.0.0.0 may be problematic.
Can you try

• a proper internal interface IP e.g. 192.168.0.XX:443 or 10.0.0.1:443 (what do you have on your droplet?),
• do not put 443 port in the external url.
  With let’s encrypt it should work seamlessly, unless you’ve temporarily blocked your domain on LE by making too many tries,
  charles

[JapSeyz]

Hi Charles.

I’ll give it a go today after work and get back to you.

Cheers

[JapSeyz]

Hi Charles, I tried this and I still get a ERR_SSL_PROTOCOL_ERROR from Chrome.

It correctly redirects http to https, but the site doesn’t work. I’ll rummage through the logs for a bit.

WARN[0005] JSON Web Key Set "hydra.openid.id-token" does not exist yet, generating new key pair...
[TLS] Cannot load site sub.domain.com from TLS File Storage

Caddy errors is empty.

I can’t really see what’s going wrong, neither the STDOUT nor the caddy log-file has any errors.

[charles]

[TLS] Cannot load site sub.domain.com from TLS File Storage

must definitely be the issue for LE…
Going back to your first post,

If I don’t use a domain and no TLS, I can access my site fine, until I restart it, then it stops working.

what’s the symptom here? do you restart just cells ? or the whole droplet ? Are you always using a given system user for installing / starting ?

[JapSeyz]

Hi, my exact process:

1. Provision new Droplet from DO. (Ubuntu 18.04 LTS)
   1a) create A-record for subdomain to point to droplet IP

2. ssh root@ip

3. Install MariaDB
   3a)sudo apt-get install software-properties-common
   3b)sudo apt-key adv --recv-keys --keyserver hkp://keyserver.ubuntu.com:80 0xF1656F24C74CD1D8
   3c)sudo add-apt-repository ‘deb [arch=amd64,arm64,ppc64el] http://mariadb.petarmaric.com/repo/10.4/ubuntu bionic main’
   3d)sudo apt update
   3e)sudo apt install mariadb-server

4. Setup pydio user
   4a) sudo useradd -m pydio
   4b) sudo passwd pydio
   4c) sudo usermod -aG sudo pydio

5. Setup MariaDB
   5a) mysql_secure_installation
   5b) mysql -u root -p
   5c) > CREATE USER 'pydio'@'localhost' IDENTIFIED BY '<your-password-here>';
   5d) > CREATE DATABASE cells;
   5e) > GRANT ALL PRIVILEGES ON cells.* to 'pydio'@'localhost';
   5f) > FLUSH PRIVILEGES;

6. Switch to Pydio user

7. wget https://download.pydio.com/latest/cells/release/{latest}/linux-amd64/cells
   7a) sudo chmod u+x cells
   7b) sudo setcap ‘cap_net_bind_service=+ep’ cells

8. install cells
   8a) ./cells install
   8b) selecting the droplet’s internal ip and port 443 ie. 10.19.0.4:443
   8c) selecting the external domain configured in 1a)
   8d) select Let’sEncypt

After the CLI is done and I run ./cells start,

I get the SSL error in Chrome.

It may be a bit overzealous to list every command here, almost. (I have changed Mysql Passwords etc…)

I’ve tried approx 10 droplets now, with different setups and root/non-root etc. I can not get it to work with Let’sEncrypt.

[charles]

Can you try to use the LE Staging CA URL (the Do you want to use Let's Encrypt staging entrypoint? question during install) ? If it works, this will probably confirm the domain is banned (for a week…)
If it is confirmed, see https://letsencrypt.org/docs/rate-limits/

[JapSeyz]

Yeah sure, will give the DNS an hour to propagate the IP change of a new Droplet.

[JapSeyz]

Hi,

Unfortunately it’s the same outcome.

This site can’t provide a secure connection
sub.domain.com sent an invalid response.
ERR_SSL_PROTOCOL_ERROR

The caddy log is still empty by the way.

[JapSeyz]

Alright, bought a SSL Cert now, let’s see if that’ll work.

[JapSeyz]

So after trying out a separate SSL, I get the following error:

421 Site sub.domain.com is not served on this interface

However SSL is enabled.

  "cert": {
    "proxy": {
      "certFile": "/etc/ssl/certs/sub_domain_com.crt",
      "httpRedir": true,
      "keyFile": "/etc/ssl/private/sub_domain_com.key",
      "ssl": true
    }
  },

Defaults

"defaults": {
    "database": "c08dbff4672e09fb31daf312a645bf54694e5f61",
    "datasource": "pydiods1",
    "url": "https://sub.domain.com",
    "urlInternal": "https://10.72.3.10:443"
  },

Caddy error log is still empty

[JapSeyz]

Internal:
0.0.0.0:443

External:
https://mywebaddresshere.com

It is also worth noting that I did not use Lets Encrypt, or the Browser setup. I used certs generated from GoDaddy and the cli-based setup. I also was setup in AWS and had to make sure that my /etc/hosts file had the “External URL” pointed to the localhost IP.

This worked wonderfully with a NameCheap generated SSL.

I changed internal to 0.0.0.0:443 and added my external url in the hosts file. I suppose that is a requirement and not documented very well.

Either way I’ll give this a spin now and see if I can get an article written to help other people get this setup with less hassle than I’ve had.

[JapSeyz]

So, almost at the goal. S3 doesn’t seem to work.

It creates a .pydio in the bucket correctly, but whenever I try to upload something via the UI, I get a
cannot run action actions.images.thumbnails: personal/username/image.jpeg: The specified bucket does not exist:

Which I don’t understand, as Pydio has just placed a .pydio file in the bucket.

Have you experienced this before?

[JapSeyz]

It’s in a somewhat odd state of being both uploaded and not:

On the main-screen the images look fine, but once I click on one of them it goes into indefinite loading:

Main Screen:

Clicked on 128.png

And after writing all this, they’re still loading in my other tab.

[JapSeyz]

The Cells Sync also seems to be having some issues:

[JapSeyz]

Also getting an unable to connect from the mobile-app, albeit it can fetch the certificate and asks me to acknowledge it.

[tbleiker]

I had to adjust the /etc/hosts file as well in one of my cells server test setups (lxc container on proxmox). But then I realized that the server couldn’t resolve my domain. After setting a dns server manually, everything worked without having to change the /etc/hosts file.

[tbleiker]

What is your set up? Cells server with ssl enabled behind a caddy proxy? And with S3 buckets?