Leveldb: not found error

Pydio Cells
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Describe your issue in detail

I installed pydio cells by following [Pydio | Install Cells on Debian/Ubuntu] docs.
Just for you information, as I’m running the server under university, I changed my port to 80 even if it might be dangerous.(I’m gonna change the port to 443 after finishing debugging.)

By the way, I’m facing 2 main issues;

  1. when I enter ‘cells start’,
    2025-02-14T14:29:39.952+0900 ERROR pydio.grpc.tasks [goque] Received error while consuming messagesinternal-prune-jobs {“error”: “leveldb: not found”}
    2025-02-14T14:29:39.976+0900 INFO pydio.grpc.data.sync.cellsdata Successfully retrieved first object from bucket cellsdata (67.044239ms)
    2025-02-14T14:29:39.980+0900 INFO pydio.grpc.data.sync.pydiods1 Successfully retrieved first object from bucket pydiods1 (67.031317ms)
    2025-02-14T14:29:40.453+0900 ERROR pydio.grpc.tasks [goque] Received error while consuming messagesinternal-prune-jobs {“error”: “leveldb: not found”}
    2025-02-14T14:29:40.954+0900 ERROR pydio.grpc.tasks [goque] Received error while consuming messagesinternal-prune-jobs {“error”: “leveldb: not found”}
    2025-02-14T14:29:41.454+0900 ERROR pydio.grpc.tasks [goque] Received error while consuming messagesinternal-prune-jobs {“error”: “leveldb: not found”}
    I see leveldb: not found error infinitely.

  2. I’m assuming it’s because of the first error but anyway, I can’t login with my admin id/password even if it’s the correct one.

Can someone please help me??

What version of Cells are you using?

pydio cells home edition
4.4.9

What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?

OS: Ubuntu 22.04 (jammy)
Database: mysql, ver 8.0

What steps have you taken to resolve this issue already?

I installed leveldb with apt-get install libleveldb
I created new directory /var/cells/data/leveldb
I checked pydio.json file and pydio.grpc.tasks directory but had no idea what’s wrong
…

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I solved it by using root!

1 Like
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Hi, welcome to Pydio Cells and thanks for your detailed report.

If it’s a fresh install it’s a bit weird. Just a comment about “what steps you have taken”: you don’t need to install leveldb, not to create a leveldb folder anywhere. Cells self-contains an implementation of that.
But maybe the storage for that is corrupted, it’s not very problematic as it is just used for queuing events, not for storing business data (like users). Try to all folders under /var/cells/services/pydio.grpc.tasks/[fifo-*] and see restart. The leveldb error “should” disappear.

That said, I doubt the login error will disappear, but let’s try that first.

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