I CAN'T OPEN .doc or .ppt or .excel

For first post, please answer the questions below!

Describe your issue in detail

I deployed Pydio Cells using the official Pydio Docker Compose. Subsequently, I deployed Collabora using docker run -t -d -p 9980:9980 -e "extra_params=-o:tls.enable=false" -e "domain=172\.16\.26\.233" collabora/code. I have configured the address in the Pydio Cells plugin settings, but I still cannot open Word documents. Could you please tell me what the problem might be?

What version of Cells are you using?

latest

What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?

Mac OS 15.3.1, I only use Pydio cells on the website

What steps have you taken to resolve this issue already?

nothing

We’ll need a bit more info here to trouble shoot. Have you searched the forums before posting? I posted a detail of how I got Pydio Cells and Collabora working - it might help you too.

I have never searched the forums,can you post your solution here?

container cells’caddy_error.log message:{“level”:“error”,“ts”:1750414471.0710275,“logger”:“http.log.access.log0”,“msg”:“handled request”,“request”:{“remote_ip”:“172.20.0.1”,“remote_port”:“59540”,“client_ip”:“172.20.0.1”,“proto”:“HTTP/2.0”,“method”:“GET”,“host”:“172.16.26.233:8080”,“uri”:“/browser/dist/cool.html?host=wss://172.16.26.233:8080&WOPISrc=https%3A%2F%2F172.16.26.233%3A8080%2Fwopi%2Ffiles%2Fa204d97e-1837-4a5f-8435-2682e3dd4bde&access_token=dJnnwaUXZleIkaW6gAkT4uSI04LpNQIgBY1ttgTUsxo.IocYTGstXkQXe8h4794WJ049dyI-g05UcSFYZtiMAzE&permission=edit&lang=en”,“headers”:{“Referer”:[“https://172.16.26.233:8080/ws-personal-files/"],“Accept-Encoding”:["gzip, deflate, br, zstd”],“Priority”:[“u=0, i”],“Sec-Ch-Ua-Mobile”:[“?0”],“Sec-Ch-Ua-Platform”:[“"macOS"”],“Accept”:[“text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,/;q=0.8,application/signed-exchange;v=b3;q=0.7”],“Accept-Language”:[“zh-CN,zh;q=0.9”],“Cookie”:[“REDACTED”],“Sec-Ch-Ua”:[“"Google Chrome";v="137", "Chromium";v="137", "Not/A)Brand";v="24"”],“Upgrade-Insecure-Requests”:[“1”],“User-Agent”:[“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36”],“Sec-Fetch-Site”:[“same-origin”],“Sec-Fetch-Dest”:[“iframe”],“Sec-Fetch-Mode”:[“navigate”],“Sec-Fetch-User”:[“?1”]},“tls”:{“resumed”:false,“version”:772,“cipher_suite”:4865,“proto”:“h2”,“server_name”:“”}},“bytes_read”:0,“user_id”:“”,“duration”:0.003844959,“size”:0,“status”:502,“resp_headers”:{“Server”:[“Caddy”],“Alt-Svc”:[“h3=":8080"; ma=2592000”]}}

Try here