Pydio Cells : welcome screen and metadata error

Hey there !

I finally upgraded from Pydio 8.0 to Pydio Cells, and it’s simply amazing ! Thanks a lot for your works.

After two days, I finally managed to install Pydio with SSL and get Collabora Online running. Almost everything is perfect!

I’m just having two problem :

  • when I start cells I get this error :
2019-10-21T13:20:57.838+0200    ERROR   pydio.grpc.user-meta    could not initialise service at version 1.6.1   {"error": "Error 1062: Duplicate entry 'usermeta-tags' for key 'namespace'"}
2019-10-21T13:20:57.838+0200    ERROR   pydio.grpc.user-meta    Could not run  {"error": "Error 1062: Duplicate entry 'usermeta-tags' for key 'namespace'"}

And in Pydio, metadata don’t work. When I click on a file, there is always this error in the bottom of screen : Internal server Error. But all is working ! except metadata.
If I disable metadata plugin, I don’t have these error message anymore.

  • and second problem, I sometimes have this message :

2019-10-21T13:30:51.062+0200 ERROR pydio.rest.frontend Error while applying modifiers to registry! {“error”: “{"id":"go.micro.client","code":500,"detail":"Error creating stream: rpc error: code = Unavailable desc = all SubConns are in TransientFailure, latest connection error: connection error: desc = \"transport: Error while dialing dial tcp 192.168.1.28:34723: connect: connection refused\"","status":"Internal Server Error"}”}

and when I browse to the home screen ( /welcome/ ) there is an infinite load and Internal server Error message.

What can I do to fix that ?

Thanks a lot,

Hi,

1st: What is db name and version you are using?
2nd problem: probably the ulimit, please increase this value, or use systemd service

Hey and thanks for your help.
I’m using MariaDB v 10.3.17.

I already increased the ulimit by nano /etc/security/limits.conf

  • soft nofile 16384
  • hard nofile 16384

But I will try by starting cells as a service :slight_smile:

Hey there.

Systemd is working.

But I still have the problem, when I browse to /welcome/, infinite loading and error message.
And same error logs :

192.168.1.28:36739: connect: connection refused\"","status":"Internal Server Error"}"} 2019-10-22T13:48:16.829+0200 ^[[34mINFO^[[0m ^[[35mpydio.grpc.tasks^[[0m Run Job internal-prune-jobs on timer event Iso8601Schedule:“R/2012-06-04T19:25:16.828696-07:03/PT10M”

T2019-10-22T13:48:26.204+0200 ^[[31mERROR^[[0m Error while applying modifiers to registry! {“error”: “{"id":"go.micro.client","code":500,"detail":"Error creating stream: rpc error: code = Unavailable desc = all SubConns are in TransientFailure, latest connection error: connection error: desc = \"transport: Error while dialing dial tcp 192.168.1.28:36739: connect: connection refused\"","status":"Internal Server Error"}”} 2019-10-22T13:48:26.692+0200

Update : favorites don’t work. I quess it’s using metadata ?

Hi @lubovic
If you end up with connections errors, your machine may be undersized, or the ulimit setup is too low. What’s your VM size? (cpu/ram). Can you check ulimit -n for the pydio user?

Hey charles!

ulimit for the user running pydio is 16384 in soft and hard.

Pydio Cells is running on a zotac box at home, dedicated for that.
i5 4210Y ( dual core ) with 4gb ram.

Thanks for your help and all of your work.

I hope I’m not spamming… But I have new problems :frowning:
When rebooting system, cells launch succesfully with systemd, but it don’t work.
Stuck on the gray page loading.

In logs I have :

2019-10-24T14:22:11.828+0200 ^[[31mERROR^[[0m ^[[32mpydio.rest.frontend^[[0m Ladon validation failed: {“id”:“go.micro.client”,“code”:408,“detail”:“context deadline exceeded”,“status”:“Request Timeout”} {“error”: “{"id":"go.micro.client","code":408,"detail":"context deadline exceeded","status":"Request Timeout"}”}

If I just

sudo systemctl stop cells
sudo systemctl start cells

Then it’s working nice ( except the problem with the metadata ) and error above don’t show again.

Still have this error, showed in first topic :

2019-10-24T14:22:11.828+0200 ^[[31mERROR^[[0m Error while applying modifiers to registry! {“error”: “{"id":"go.micro.client","code":500,"detail":"Error creating stream: rpc error: code = Unavailable desc = all SubConns are in TransientFailure, latest connection error: connection error: desc = \"transport: Error while dialing dial tcp 192.168.1.28:35457: connect: connection refused\"","status":"Internal Server Error"}”}

Any advice please ?

Hi,
It’s strange. Do you have any security settings such as limit of process, selinux?

Nope… I don’t understand, really looks like that is limited but every where I take a look, it’s not limited.
I have a new problem : when playing with big files movies ( 60gb ) I can’t move them, rename or sync data.

2019-10-30T13:59:51.858+0100 ^[[34mINFO^[[0m ^[[35mpydio.grpc.data.sync.personal^[[0m 2019-10-30T13:59:51.858+0100 ^[[34mINFO^[[0m Cannot compute checksum for films.mkv {“error”: “not.implemented”}

Hey all !

I did a fresh install of debian, and pydio too.
I specified the ulimit even before download pydio… and now, all is working fine !

Now I’m testing the 2.2.

Thanks a lot for all your advice.