Datasource synchronization errors

Pydio Cells
1

For first post, please answer the questions below!

Describe your issue in detail

When I’m trying to resync my datasource, I get a few errors. As the result the sync cannot be completed and the web interface does not show the files as they are on the filesystem.

I have a datasource located under /var/cells/data/archive. It uses “Local File System” storage.

These are the errors I’m getting. I can provide a full log of the synchronization if needed. Thank you.

pydio-main-1  | 2023-11-26T17:40:47.693Z	ERROR	pydio.grpc.data.sync.archive	Error while creating folder	{"NodePath": "recycle_bin/Zone 4/Thailand", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:40:47.693Z	INFO	pydio.grpc.data.index.archive	Flushing Indexation Session 4711c62d-8b5a-40ab-9cb3-077e876edd7d	{"SpanRootUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanParentUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanUuid": "eb048ada-b69c-4bec-ab6b-57096930534f", "OperationUuid": "resync-ds-archive-b3dba1c4", "SchedulerJobUuid": "resync-ds-archive", "SchedulerTaskUuid": "b3dba1c4-9663-46f6-906d-a00e297059fd", "SchedulerTaskActionPath": "ROOT/actions.cmd.resync$0"}
pydio-main-1  | 2023-11-26T17:40:57.771Z	INFO	pydio.grpc.data.sync.archive	Finished resync 10.077686682s
pydio-main-1  | 2023-11-26T17:40:57.772Z	INFO	pydio.grpc.data.sync.archive	MoveNode	{"NodePath": "Zone 7/Netherlands/Anne Klijn van Leeuwen/Anne Klijn.mp4", "newPath": "Zone 7/Netherlands/Anne Klijn van Leeuwen/Anne Klijn.mp4", "SchedulerJobUuid": "resync-ds-archive", "SchedulerTaskUuid": "b3dba1c4-9663-46f6-906d-a00e297059fd", "SchedulerTaskActionPath": "ROOT/actions.cmd.resync$0"}
pydio-main-1  | 2023-11-26T17:40:57.773Z	ERROR	pydio.grpc.data.sync.archive	Error while moving file	{"NodePath": "Zone 7/Netherlands/Anne Klijn van Leeuwen/Anne Klijn.mp4", "NodeTo": "Zone 7/Netherlands/Anne Klijn van Leeuwen/Anne Klijn.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"cannot resolve pathFrom /Zone 7/Netherlands/Anne Klijn van Leeuwen/Anne Klijn.mp4, cause: Cache:GetNodeByPath: Path: [Zone 7,Netherlands,Anne Klijn van Leeuwen,Anne Klijn.mp4] last part not in nameCache\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:40:57.774Z	INFO	pydio.grpc.data.index.archive	Flushing Indexation Session 4711c62d-8b5a-40ab-9cb3-077e876edd7d	{"SpanRootUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanParentUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanUuid": "55a92d93-36aa-4de0-9a90-2ed707fdd4a5", "OperationUuid": "resync-ds-archive-b3dba1c4", "SchedulerJobUuid": "resync-ds-archive", "SchedulerTaskUuid": "b3dba1c4-9663-46f6-906d-a00e297059fd", "SchedulerTaskActionPath": "ROOT/actions.cmd.resync$0"}
pydio-main-1  | 2023-11-26T17:41:09.244Z	INFO	pydio.grpc.data.sync.archive	Finished resync 11.470513977s
pydio-main-1  | 2023-11-26T17:41:09.248Z	INFO	pydio.grpc.data.sync.archive	Indexed file	{"NodePath": "Zone 4/Malaysia/001. XX - Youth Program/.pydio", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:09.249Z	INFO	pydio.grpc.data.sync.archive	Indexed file	{"NodePath": "Zone 4/Malaysia/001. Jagadeeshan - Youth Program/20181118_161732.mp4", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:09.251Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/.pydio", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.254Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Malaysia/.pydio", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Malaysia] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.256Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Malaysia/Jagadeeshan - Youth Program/.pydio", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.257Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Malaysia/Jagadeeshan - Youth Program/20181118_161732.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.258Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Malaysia/LimChaiLuan_CLIP_0050-0058.avi", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Malaysia] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.260Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/.pydio", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.261Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_143020.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.261Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_143926.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.262Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_144113.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.262Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_144224.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.263Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_144234.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.263Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_144359.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.264Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_144531.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.264Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_144851.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.265Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_145043.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.265Z	ERROR	pydio.grpc.data.sync.archive	Error while indexing file	{"NodePath": "recycle_bin/Zone 4/Thailand/20191126_145243.mp4", "target": "index://archive", "error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}"}
pydio-main-1  | 2023-11-26T17:41:09.266Z	INFO	pydio.grpc.data.index.archive	Flushing Indexation Session 4711c62d-8b5a-40ab-9cb3-077e876edd7d	{"SpanRootUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanParentUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanUuid": "021e0e1b-5261-4058-9362-81a642d28a92", "OperationUuid": "resync-ds-archive-b3dba1c4", "SchedulerJobUuid": "resync-ds-archive", "SchedulerTaskUuid": "b3dba1c4-9663-46f6-906d-a00e297059fd", "SchedulerTaskActionPath": "ROOT/actions.cmd.resync$0"}
pydio-main-1  | 2023-11-26T17:41:18.262Z	INFO	pydio.grpc.data.sync.archive	Finished resync 8.987413263s
pydio-main-1  | 2023-11-26T17:41:18.309Z	INFO	pydio.grpc.data.sync.archive	Updated file	{"NodePath": "Zone 7/Netherlands/Anne Klijn van Leeuwen/Anne Klijn.mp4", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.373Z	INFO	pydio.grpc.data.sync.archive	Updated file	{"NodePath": "download.txt", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.373Z	INFO	pydio.grpc.data.sync.archive	Finishing patch session
pydio-main-1  | 2023-11-26T17:41:18.373Z	INFO	pydio.grpc.data.index.archive	Closing Indexation Session 4711c62d-8b5a-40ab-9cb3-077e876edd7d	{"SpanRootUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanParentUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanUuid": "86ee7302-1358-4b14-9189-9ef56b31bec1", "OperationUuid": "resync-ds-archive-b3dba1c4", "SchedulerJobUuid": "resync-ds-archive", "SchedulerTaskUuid": "b3dba1c4-9663-46f6-906d-a00e297059fd", "SchedulerTaskActionPath": "ROOT/actions.cmd.resync$0"}
pydio-main-1  | 2023-11-26T17:41:18.497Z	INFO	pydio.grpc.data.index.archive	Sent 7 events event on topic	{"SpanRootUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanParentUuid": "62ccf7a4-1402-4f8e-9c27-e9a3a53bf468", "SpanUuid": "86ee7302-1358-4b14-9189-9ef56b31bec1", "OperationUuid": "resync-ds-archive-b3dba1c4", "SchedulerJobUuid": "resync-ds-archive", "SchedulerTaskUuid": "b3dba1c4-9663-46f6-906d-a00e297059fd", "SchedulerTaskActionPath": "ROOT/actions.cmd.resync$0"}
pydio-main-1  | 2023-11-26T17:41:18.498Z	ERROR	pydio.grpc.data.sync.archive	Patch ended with errors	{"count": 19}
pydio-main-1  | 2023-11-26T17:41:18.498Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.498Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"cannot resolve pathFrom /Zone 7/Netherlands/Anne Klijn van Leeuwen/Anne Klijn.mp4, cause: Cache:GetNodeByPath: Path: [Zone 7,Netherlands,Anne Klijn van Leeuwen,Anne Klijn.mp4] last part not in nameCache","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"cannot resolve pathFrom /Zone 7/Netherlands/Anne Klijn van Leeuwen/Anne Klijn.mp4, cause: Cache:GetNodeByPath: Path: [Zone 7,Netherlands,Anne Klijn van Leeuwen,Anne Klijn.mp4] last part not in nameCache\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.499Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.499Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Malaysia] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Malaysia] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.499Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.499Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.499Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Malaysia] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Malaysia] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.499Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.499Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.500Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.500Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.500Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.500Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.500Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.500Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.500Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.500Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.500Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:18.501Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath [recycle_bin,Zone 4,Thailand] : potentialNodes not reduced to 1 value (potentials:0)\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio-main-1  | 2023-11-26T17:41:20.249Z	INFO	pydio.grpc.search	Flushing search batch	{"size": 6, "UserName": "pydio.system.user", "UserUuid": "", "GroupPath": "/", "Profile": "admin", "Roles": ""}

What version of Cells are you using?

Pydio Cells Home Edition 4.3.1 - November 14, 2023

What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?

I use Pydio docker container on Ubuntu 22.04.
DB is 11.1.3-MariaDB-1:11.1.3+maria~ubu2204 mariadb.org binary distribution

What steps have you taken to resolve this issue already?

I tried to initiate the resynchronization trought the web-based Cells console. I also tried to restart the Pydio container.

2

Hi,

this might be linked to a permission error, or related to the version of MariaDB you are using: the latest 11.x version may bring some issues we haven’t yet seen.
Could you already please:

  • double check the file permissions on the file system:
chown -R <user>:<group> <path to your folder>
  • maybe give a try with the latest MariaDB 10.x

And let us know ?

Thanks.

3

Thank you for the instructions. I tried both, but I was unsuccessful.

I reconfigured my docker compose file to use MariaDB 10 (Server version: 10.11.6-MariaDB-1:10.11.6+maria~ubu2204 mariadb.org binary distribution).

I also double checked the access to the files. I’m running Pydio as root in a docker container. There is no user mapping configured for Docker. The folder that I use for the datasource is mounted as a volume bind. There is no restriction on the Docker side regarding the access to the files, so the Pydio has unlimited access to the whole bind-mounted folder.

Below is the error I’m getting. Please, any ideas? I can provide any logs you like. Thanks.

pydio2-main-1  | 2023-12-08T20:52:09.571Z	INFO	pydio.grpc.data.index.archive	Sent 383278 events event on topic	{"SpanRootUuid": "ebc580a8-2b35-4991-8122-5baaabb7ede8", "SpanParentUuid": "ebc580a8-2b35-4991-8122-5baaabb7ede8", "SpanUuid": "fea76c44-9ece-4d30-9fc8-26d05c8bfa7e", "OperationUuid": "resync-ds-archive-080ae182", "SchedulerJobUuid": "resync-ds-archive", "SchedulerTaskUuid": "080ae182-6c97-41e9-b76a-6f20123ddd64", "SchedulerTaskActionPath": "ROOT/actions.cmd.resync$0"}
pydio2-main-1  | 2023-12-08T20:52:11.139Z	ERROR	pydio.grpc.data.sync.archive	Patch ended with errors	{"count": 3}
pydio2-main-1  | 2023-12-08T20:52:11.139Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio2-main-1  | 2023-12-08T20:52:11.139Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio2-main-1  | 2023-12-08T20:52:11.139Z	ERROR	pydio.grpc.data.sync.archive	--- Error: {"Id":"pydio.grpc.data.index.archive","Code":500,"Detail":"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache","Status":"Internal Server Error"}	{"error": "{\"Id\":\"pydio.grpc.data.index.archive\",\"Code\":500,\"Detail\":\"Error while inserting node: Cache:GetNodeByPath: Path: [recycle_bin,Zone 4,Malaysia,Jagadeeshan - Youth Program] last part not in nameCache\",\"Status\":\"Internal Server Error\"}", "target": "index://archive"}
pydio2-main-1  | 2023-12-08T20:52:20.997Z	INFO	pydio.grpc.search	Flushing search batch	{"size": 2000, "UserName": "pydio.system.user", "UserUuid": "", "GroupPath": "/", "Profile": "admin", "Roles": ""}
pydio2-main-1  | 2023-12-08T20:52:32.171Z	INFO	pydio.grpc.search	Flushing search batch	{"size": 2000, "UserName": "pydio.system.user", "UserUuid": "", "GroupPath": "/", "Profile": "admin", "Roles": ""}
4

In the end I deleted all .pydio files and started from scratch with the newest Pydio. This helped with the synchronization errors. Maybe there was some problem in the DB files or in the .pydio files.

5

OK, thanks for letting us know.

6

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