Changed Php settings not recognized by pydio

pydio 8.2.1, linux, community edition, installed on shared server

hello ,my name is tom and i am new here.
i like pydio and use it since 2 years.
i searched the docu and this forum to get a hint for my issue, but…

i have an issue with my pydio 8.2.1 updating from 6.4.2
seems i done something in the wrong order:

i updated php to 5.6 then updated pydio from 6.4.2 to 8.2.x

after detecting that some bigger file uploads need a change in php setting, i updated to php7.1
and asked the admin team to set the php parameters: upload_max_filesize und post_max_size to their new values.(640M)

but it never works., always a failure comes up the file transfer was broken by too big file size
no failure in log files. small files were ok !

if i call pydio/ settings/ diagnose .(please look at the end of this post)
it tells me the old unchanged settings and a pydio 5.4 version
in diverse folders are php.ini files located, but all with old values. i cannot detect where pydio is pulling the new php settings from.
cache was cleared
in pydio/settings/uploader : settings for files size 640M and maxupload set to ZERO and simultanous 50 files

so to help me, my admins installed a new pydio in parallel for testing reason and the php parameters and version were recognized perfectly by it.

My issue, i dont want to loose my shares, files, mysql database etc. because many people use my shared files…

so my question here:
is the a way to get it solved without a new installation?

second question , is this middlware secure token error a problem? i see no blocking in using pydio…

08-24-18 17:16:30 89.107.64.170 ERROR shared SecureTokenMiddleware.php error l.70 message=You are not allowed to access this resource.
08-24-18 17:16:36 89.107.64.170 INFO support-test Pydio\Core\Services\AuthService Log In context=WebUI
08-24-18 17:16:37 89.107.64.170 INFO support-test editor.diaporama Preview Preview content of /2018-08-24 09_12_17-File Manager.png files=/2018-08-24 09_12_17-File Manager.png
08-24-18 17:16:53 89.107.64.170 INFO support-test conf.sql Switch Repository rep. id=ajxp_conf
08-24-18 17:17:08 89.107.64.170 INFO support-test Pydio\Core\Services\AuthService Log In context=WebUI
08-24-18 17:17:09 89.107.64.170 INFO support-test editor.diaporama Preview Preview content of /2018-08-24 09_12_17-File Manager.png files=/2018-08-24 09_12_17-File Manager.png
08-24-18 17:17:26 89.107.64.170 INFO support-test access.fs Upload File file=my-files//test2.dat;files=my-files//test2.dat
08-24-18 17:20:51 89.107.64.170 ERROR shared SecureTokenMiddleware.php error l.70 message=You are not allowed to access this resource.

Blockquote

**

diagnose output
Client : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36 OPR/54.0.2952.64
Command Line Available : Yes
DOM Enabled : Yes
Exif Enabled : Yes
GD Enabled : Yes
Upload Max Size : 128M
Memory Limit : 512M
Max execution time : 300
Safe Mode : 0
Safe Mode GID : 0
Xml parser enabled : 1
MCrypt Enabled : Yes
Server OS : Linux
Session Save Path : /var/lib/php5/sessions
Session Save Path Writeable : No
PHP Version : 5.4.45
Locale : C
Directory Separator : /
PHP APC extension loaded : Yes
PHP INTL extension loaded : Yes
PHP Output Buffer disabled : No
PHP File Uploads enabled : Yes
Magic quotes disabled : Yes
Upload Tmp Dir Writeable : Yes
PHP Upload Max Size : 134217728
PHP Post Max Size : 134217728
Users enabled : Yes
Guest enabled : No
Writeable Folders : [cache:true,
data:true]
Zlib Enabled : Yes

**
thank you in advance for advice and help
sincerely Thomas

Hi,

If you are using apache as web server, it’s usually the lack of php71 (or php-php71) package. This package will install a module of Apache.

thanxs Tran,

  i got from the server team the response: its a linux server with debian 8

no glue what they use as webserver

sincerely Thomas