Windows 10 pydio client hangs

Hi all,

I’ve installed PydioSync v2.2.0 - January 10 2019 on a fresh installed windows 10 pro.
It’s impossible to add a synchronization.
it works on my iphone and another laptop, but not on the new laptop.

I add pydio agent on the windows firewall, but impossible to synchronize any folder.

My pydio.log
2020-08-08 16:02:28 INFO 984 MainThread logging : 1627 | info | Product Version Number 2.2.0 and Version Date January 10 2019
2020-08-08 16:02:28 INFO 984 MainThread logging : 1627 | info | -----------------------------------------------
2020-08-08 16:02:28 INFO 984 MainThread logging : 1627 | info | Starting agent locally on http://localhost:5556/
2020-08-08 16:02:28 INFO 984 MainThread logging : 1627 | info | ------------------------------------------------
2020-08-08 16:02:33 INFO 6028 Dummy-1 logging : 1627 | info | LANGUAGE guessed: [‘fr_FR’, ‘’, ‘en_US’]

Thanks in advance.

Hello @jcros,

I apologize for the late reply,

  • can authenticate and list the workspaces even without creating a sync job?

Could you try to run the application as an admin, I believe on windows you can right click the shortcut and run as an administrator.

Hi and Thanks @zayn
I did it before my post, without success :confused:
Can i see more logs to find the issue ?

Actually, it’s impossible to click on launch :
Annotation 2020-09-01 094004

Finally i abort the use of Pydio … I stop this solution for sync my files after many years of uses …

Hello @jcros,

Sorry to hear that.

If you ever want to debug you can look inside the appData and search for the client folder inside there might be a log file.