Users / People not showing

Since shortly, when i use admin to log in and administrate the users, when i go to Settings / People, no users are shown but the Message displays:
Internal Server Error: You should check your server logs…

Server Logs say:
IP - - [date] “POST /pd8/index.php? HTTP/1.1” 200 100 “https://www.domain.com/pd8/settings/data/users” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.3 Safari/605.1.15” “www.domain.com
PHP Log: [Date [php7:notice] [pid 12213] [client xxx.xx.xxx.xxx] [host www.xxx.xx] [PYDIO] IP xxx.xx.xxx.xxx | user shared | Error | error l.70 | from SecureTokenMiddleware.php | message=You are not allowed to access this resource.

Here´s the strange thing:
When i use the search on the settings-page i can acces and modify the users!!
Adding new users also works………

what could it be? Anyone Any Clue? Any help is highly apreciated.

Pydio 8.2.2 from Archive
Shared Webhosting (Apache?)
PHP 7.2

Hi,

Please open pydio with browser (chrome) in Dev mode, is there any error in “console” tab ?

Hi c12simple, thanks for your reply. This is what the chrome browser prompts. Thanks in advance for your help.

Failed to load resource: the server responded with a status of 404 ()
VM41:6 POST …link/index.php? 500 (Internal Server Error)
Connexion._send @ VM41:6
Connexion.sendAsync @ VM41:6
PydioApi.request @ VM41:6
RemoteNodeProvider.loadNode @ VM41:9
AjxpNode.load @ VM41:9
_loadNodeIfNotLoaded @ PydioComponents.min.js:4
componentDidMount @ PydioComponents.min.js:4
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
enqueueUpdate @ bundle.prod.min.js:51
enqueueUpdate @ bundle.prod.min.js:50
enqueueSetState @ bundle.prod.min.js:50
ReactComponent.setState @ bundle.prod.min.js:57
(anonymous) @ PydioReactUI.min.js:6
(anonymous) @ VM41:7
Promise.then (async)
ResourcesManager.loadClassesAndApply @ VM41:7
AsyncComponent._handleLoad @ PydioReactUI.min.js:6
complete @ PydioReactUI.min.js:4
delayed @ PydioReactUI.min.js:4
setTimeout (async)
debounced @ PydioReactUI.min.js:4
AsyncComponent.componentDidUpdate @ PydioReactUI.min.js:6
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
batchedUpdates @ bundle.prod.min.js:51
dispatchEvent @ bundle.prod.min.js:49
VM41:7 Internal Server Error: you should check your web server logs to find what's going wrong!
Logger.error @ VM41:7
Pydio.displayMessage @ VM41:11
Connexion.applyComplete @ VM41:6
(anonymous) @ VM41:6
Promise.then (async)
(anonymous) @ VM41:6
Promise.then (async)
Connexion._send @ VM41:6
Connexion.sendAsync @ VM41:6
PydioApi.request @ VM41:6
RemoteNodeProvider.loadNode @ VM41:9
AjxpNode.load @ VM41:9
_loadNodeIfNotLoaded @ PydioComponents.min.js:4
componentDidMount @ PydioComponents.min.js:4
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
enqueueUpdate @ bundle.prod.min.js:51
enqueueUpdate @ bundle.prod.min.js:50
enqueueSetState @ bundle.prod.min.js:50
ReactComponent.setState @ bundle.prod.min.js:57
(anonymous) @ PydioReactUI.min.js:6
(anonymous) @ VM41:7
Promise.then (async)
ResourcesManager.loadClassesAndApply @ VM41:7
AsyncComponent._handleLoad @ PydioReactUI.min.js:6
complete @ PydioReactUI.min.js:4
delayed @ PydioReactUI.min.js:4
setTimeout (async)
debounced @ PydioReactUI.min.js:4
AsyncComponent.componentDidUpdate @ PydioReactUI.min.js:6
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
batchedUpdates @ bundle.prod.min.js:51
dispatchEvent @ bundle.prod.min.js:49
VM41:9 Uncaught (in promise) Error: Empty response!
    at RemoteNodeProvider.parseNodes (eval at <anonymous> (www.domain.com/:1), <anonymous>:9:30695)
    at RemoteNodeProvider.eval (eval at <anonymous> (…link/:1), <anonymous>:9:28333)
    at Connexion.applyComplete (eval at <anonymous> (…link/:1), <anonymous>:6:26593)
    at eval (eval at <anonymous> (…link/:1), <anonymous>:6:23747)
RemoteNodeProvider.parseNodes @ VM41:9
(anonymous) @ VM41:9
Connexion.applyComplete @ VM41:6
(anonymous) @ VM41:6
Promise.then (async)
(anonymous) @ VM41:6
Promise.then (async)
Connexion._send @ VM41:6
Connexion.sendAsync @ VM41:6
PydioApi.request @ VM41:6
RemoteNodeProvider.loadNode @ VM41:9
AjxpNode.load @ VM41:9
_loadNodeIfNotLoaded @ PydioComponents.min.js:4
componentDidMount @ PydioComponents.min.js:4
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
enqueueUpdate @ bundle.prod.min.js:51
enqueueUpdate @ bundle.prod.min.js:50
enqueueSetState @ bundle.prod.min.js:50
ReactComponent.setState @ bundle.prod.min.js:57
(anonymous) @ PydioReactUI.min.js:6
(anonymous) @ VM41:7
Promise.then (async)
ResourcesManager.loadClassesAndApply @ VM41:7
AsyncComponent._handleLoad @ PydioReactUI.min.js:6
complete @ PydioReactUI.min.js:4
delayed @ PydioReactUI.min.js:4
setTimeout (async)
debounced @ PydioReactUI.min.js:4
AsyncComponent.componentDidUpdate @ PydioReactUI.min.js:6
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
batchedUpdates @ bundle.prod.min.js:51
dispatchEvent @ bundle.prod.min.js:49

edit: Markdown for a better reading

Hello @mickey,

Would you mind trying with an incognito tab, the same operation and see if the error still happens?

Hello zayn,

thank you for your reply. I tried the incognito tab – but still the same error. What could it be? Any help is highly apreciated.

Max