Users / People not showing

mickey · July 2, 2019, 8:29pm

Since shortly, when i use admin to log in and administrate the users, when i go to Settings / People, no users are shown but the Message displays:
Internal Server Error: You should check your server logs…

Server Logs say:
IP - - [date] “POST /pd8/index.php? HTTP/1.1” 200 100 “https://www.domain.com/pd8/settings/data/users” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.3 Safari/605.1.15” “www.domain.com”
PHP Log: [Date [php7:notice] [pid 12213] [client xxx.xx.xxx.xxx] [host www.xxx.xx] [PYDIO] IP xxx.xx.xxx.xxx | user shared | Error | error l.70 | from SecureTokenMiddleware.php | message=You are not allowed to access this resource.

Here´s the strange thing:
When i use the search on the settings-page i can acces and modify the users!!
Adding new users also works………

what could it be? Anyone Any Clue? Any help is highly apreciated.

Pydio 8.2.2 from Archive
Shared Webhosting (Apache?)
PHP 7.2

c12simple · July 8, 2019, 7:22am

Hi,

Please open pydio with browser (chrome) in Dev mode, is there any error in “console” tab ?

mickey · July 8, 2019, 11:04am

Hi c12simple, thanks for your reply. This is what the chrome browser prompts. Thanks in advance for your help.

Failed to load resource: the server responded with a status of 404 ()
VM41:6 POST …link/index.php? 500 (Internal Server Error)
Connexion._send @ VM41:6
Connexion.sendAsync @ VM41:6
PydioApi.request @ VM41:6
RemoteNodeProvider.loadNode @ VM41:9
AjxpNode.load @ VM41:9
_loadNodeIfNotLoaded @ PydioComponents.min.js:4
componentDidMount @ PydioComponents.min.js:4
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
enqueueUpdate @ bundle.prod.min.js:51
enqueueUpdate @ bundle.prod.min.js:50
enqueueSetState @ bundle.prod.min.js:50
ReactComponent.setState @ bundle.prod.min.js:57
(anonymous) @ PydioReactUI.min.js:6
(anonymous) @ VM41:7
Promise.then (async)
ResourcesManager.loadClassesAndApply @ VM41:7
AsyncComponent._handleLoad @ PydioReactUI.min.js:6
complete @ PydioReactUI.min.js:4
delayed @ PydioReactUI.min.js:4
setTimeout (async)
debounced @ PydioReactUI.min.js:4
AsyncComponent.componentDidUpdate @ PydioReactUI.min.js:6
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
batchedUpdates @ bundle.prod.min.js:51
dispatchEvent @ bundle.prod.min.js:49
VM41:7 Internal Server Error: you should check your web server logs to find what's going wrong!
Logger.error @ VM41:7
Pydio.displayMessage @ VM41:11
Connexion.applyComplete @ VM41:6
(anonymous) @ VM41:6
Promise.then (async)
(anonymous) @ VM41:6
Promise.then (async)
Connexion._send @ VM41:6
Connexion.sendAsync @ VM41:6
PydioApi.request @ VM41:6
RemoteNodeProvider.loadNode @ VM41:9
AjxpNode.load @ VM41:9
_loadNodeIfNotLoaded @ PydioComponents.min.js:4
componentDidMount @ PydioComponents.min.js:4
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
enqueueUpdate @ bundle.prod.min.js:51
enqueueUpdate @ bundle.prod.min.js:50
enqueueSetState @ bundle.prod.min.js:50
ReactComponent.setState @ bundle.prod.min.js:57
(anonymous) @ PydioReactUI.min.js:6
(anonymous) @ VM41:7
Promise.then (async)
ResourcesManager.loadClassesAndApply @ VM41:7
AsyncComponent._handleLoad @ PydioReactUI.min.js:6
complete @ PydioReactUI.min.js:4
delayed @ PydioReactUI.min.js:4
setTimeout (async)
debounced @ PydioReactUI.min.js:4
AsyncComponent.componentDidUpdate @ PydioReactUI.min.js:6
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
batchedUpdates @ bundle.prod.min.js:51
dispatchEvent @ bundle.prod.min.js:49
VM41:9 Uncaught (in promise) Error: Empty response!
    at RemoteNodeProvider.parseNodes (eval at <anonymous> (www.domain.com/:1), <anonymous>:9:30695)
    at RemoteNodeProvider.eval (eval at <anonymous> (…link/:1), <anonymous>:9:28333)
    at Connexion.applyComplete (eval at <anonymous> (…link/:1), <anonymous>:6:26593)
    at eval (eval at <anonymous> (…link/:1), <anonymous>:6:23747)
RemoteNodeProvider.parseNodes @ VM41:9
(anonymous) @ VM41:9
Connexion.applyComplete @ VM41:6
(anonymous) @ VM41:6
Promise.then (async)
(anonymous) @ VM41:6
Promise.then (async)
Connexion._send @ VM41:6
Connexion.sendAsync @ VM41:6
PydioApi.request @ VM41:6
RemoteNodeProvider.loadNode @ VM41:9
AjxpNode.load @ VM41:9
_loadNodeIfNotLoaded @ PydioComponents.min.js:4
componentDidMount @ PydioComponents.min.js:4
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
enqueueUpdate @ bundle.prod.min.js:51
enqueueUpdate @ bundle.prod.min.js:50
enqueueSetState @ bundle.prod.min.js:50
ReactComponent.setState @ bundle.prod.min.js:57
(anonymous) @ PydioReactUI.min.js:6
(anonymous) @ VM41:7
Promise.then (async)
ResourcesManager.loadClassesAndApply @ VM41:7
AsyncComponent._handleLoad @ PydioReactUI.min.js:6
complete @ PydioReactUI.min.js:4
delayed @ PydioReactUI.min.js:4
setTimeout (async)
debounced @ PydioReactUI.min.js:4
AsyncComponent.componentDidUpdate @ PydioReactUI.min.js:6
CallbackQueue.notifyAll @ bundle.prod.min.js:45
close @ bundle.prod.min.js:50
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
flushBatchedUpdates @ bundle.prod.min.js:51
closeAll @ bundle.prod.min.js:51
perform @ bundle.prod.min.js:51
batchedUpdates @ bundle.prod.min.js:49
batchedUpdates @ bundle.prod.min.js:51
dispatchEvent @ bundle.prod.min.js:49

edit: Markdown for a better reading

zayn · July 18, 2019, 10:45am

Hello @mickey,

Would you mind trying with an incognito tab, the same operation and see if the error still happens?

mickey · September 3, 2019, 11:07am

Hello zayn,

thank you for your reply. I tried the incognito tab – but still the same error. What could it be? Any help is highly apreciated.

Max

mickey · September 27, 2019, 1:11pm

ok seems that i have to reinstall everything, because “people” are not showing. No one can help?? Please!

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