[SOLVED] Error while reading license file : invalid character


#1

Hello !

I’m upgrading my Home Edition to an Enterprise one, but I encounter an error with my license file, on pydio start :
pydio@:~$ ./cells-enterprise start
Error while reading license file:
_ - invalid character ‘ë’ looking for beginning of value_

I wonder if there was a mistake in the license key we have been provided, or if i’ve done something wrong when creating my /home/pydio/.config/pydio/cells/pydio-license file.
Please note that the character ‘ë’ did not appear in the key.

My OS is Ubuntu 18.04.1

Regards,


#2

Hello,

It’s strange. Could you please inbox me the license string?


#3

Sure, but can’t find the way to leave you a private message…


#4

Hello,

The license you sent to me is for Pydio 8 (php). It can’t be used in Pydio Cells.
For testing, you can request a test license for cells.


#5

Thanks c12simple, you are right, misunderstanding with the commercial service.