Pydio Cells 2 caddy error

Pydio Cells
1

Hi everyone,

I install Pydio Cells2 on a Ubuntu 20.04 server, and i got some error when it running.
On the interface I got a message “Connexion trouble” and in the caddy_error.log i got some error like :
8/Apr/2021:10:32:43 +0200 [ERROR 502 /public/plug/gui.ajax/res/build/PydioWorkspaces.min.js] context canceled
28/Apr/2021:10:32:43 +0200 [ERROR 502 /public/plug/gui.ajax/res/build/PydioForm.min.js] context canceled
28/Apr/2021:10:32:43 +0200 [ERROR 502 /public/plug/meta.user/js/build/ReactMeta.js] context canceled
28/Apr/2021:10:50:20 +0200 [ERROR 502 /a/frontend/session] context canceled
28/Apr/2021:11:31:38 +0200 [ERROR 502 /plug/gui.ajax/res/build/PydioHOCs.min.js] context canceled
28/Apr/2021:11:32:01 +0200 [ERROR 502 /plug/editor.pdfjs/pdfjs/web/compatibility.js] context canceled
28/Apr/2021:11:32:01 +0200 [ERROR 502 /plug/editor.pdfjs/pdfjs/web/l10n.js] context canceled
28/Apr/2021:11:32:01 +0200 [ERROR 502 /plug/editor.pdfjs/pdfjs/web/debugger.js] context canceled

My pydio is complety down and i add to restart it.
Any idea for those error ?
Thank a lot :slight_smile:

2

I put some details about the server, it’s 8c 2.1GHz-2.7GHz, 32Go RAM
When pydio is down i got the message “There was a timeout while serving the request…” and i had to reboot it.

3

Hello,

this kind of error generally shows a resource issue. Given the specs of your server (that are more than enough if 1. you don’t have many other apps that exhaust it 2. you have a reasonable number of users), I would have a look on the DB side. Did you change the max connection parameter ?

Another idea, that might lead to this kind of issues:
your server might have been running for a looooong time => you might have an old version.
We improved things a lot in this direction lately (and fixed a few memory leaks) , so I would also advise you to upgrade to the latest 2.2.6 and see what happen.

If both diagnose are wrong, please provide more details :slight_smile:

4

Thank for your answer @bsinou :slight_smile:

I check and no i did’nt change the max_connexion in mysql, what is the requirement for this parameter ?
Is there other change to make in mysql for optimise ?
I’m also going to upgrade in 2.2.6

Have a good day

5

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