For first post, please answer the questions below!
Describe your issue in detail
I have updated cells to the latest version (4.4.16) recently, after that I am getting blank when I click on PDF files, some PDF files works fine but most of the PDF files in cells are not opening although some shows the preview on the right side.
There is no cells.service logs while opening the PDF file but browser console shows some error log, here it is:
https://mycells.net/io/PATHTO/MY%20(PDF)/img20251124_15150191.pdf?AWSAccessKeyId=gateway&Expires=1765393298&Signature=mBVXfnm93JAeNU/BYAKkr7f1W2w=&pydio_jwt=o77pulGdzQdbOCP0m3fYM-RYucksDkTD3n4phvLLzEE.O5rrZQULE-jhEDxOr3tQFmtk7IhRudY3IJV4x0AoACo 403 (Forbidden)
PDFFetchStreamReader @ VM962 pdf.mjs:12821
getFullReader @ VM962 pdf.mjs:12783
(anonymous) @ VM962 pdf.mjs:15189
#createStreamSink @ VM962 pdf.mjs:7523
#onMessage @ VM962 pdf.mjs:7370Understand this error
VM961 viewer.mjs:16795 Unexpected server response.
PDF.js v5.4.296 (build: f56dc8601)
Message: Unexpected server response (403) while retrieving PDF "https://mycells.net/io/PATHTO/MY%20(PDF)/img20251124_15150191.pdf?AWSAccessKeyId=gateway&Expires=1765393298&Signature=mBVXfnm93JAeNU/BYAKkr7f1W2w=&pydio_jwt=o77pulGdzQdbOCP0m3fYM-RYucksDkTD3n4phvLLzEE.O5rrZQULE-jhEDxOr3tQFmtk7IhRudY3IJV4x0AoACo".
_otherError @ VM961 viewer.mjs:16795
await in _otherError
_documentError @ VM961 viewer.mjs:16772
(anonymous) @ VM961 viewer.mjs:16721
Promise.then
open @ VM961 viewer.mjs:16709
run @ VM961 viewer.mjs:16492
await in run
webViewerLoad @ VM961 viewer.mjs:18326
(anonymous) @ VM961 viewer.mjs:18330Understand this error
VM962 pdf.mjs:419 Uncaught (in promise) ResponseException {message: 'Unexpected server response (403) while retrieving …zEE.O5rrZQULE-jhEDxOr3tQFmtk7IhRudY3IJV4x0AoACo".', name: 'ResponseException', status: 403, missing: false, stack: 'Error\n at BaseExceptionClosure (https://cloud.l…g/editor.pdfjs/res/dist/pdfjs/build/pdf.mjs:422:2'}
What version of Cells are you using?
4.416
What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?
Fedora Server
What steps have you taken to resolve this issue already?
Tried running resync scheduler on cellsdata but still the same, I checked recent change logs and it seems some of the commits include some changes in PDF.js, so I am suspecting that.