I am trying to install the new Pydio cells to a vps. I have followed instructions from https://pydio.com/en/docs/cells/v1/ubuntu-systems and i am facing the following error ERROR nats Could not run {“error”: “No private IP address found, and explicit IP not provided”} I have followed the …

Hi, could you give me the details on your setup, PHP, Ubuntu and Mysql Version. Then i would like to know/see what you’ve put into the fields for your pydio installation and more importantly the ones that you have on the cli when you use ./cells install.

Hello, Because of security, nats service can run only in local network whose its ip address is in https://en.wikipedia.org/wiki/Private_network . You see this error because this machine has only loopback and public ip. You can use “IP aliasing” to add to the vps a virtual ip address.

First of all thank you all for the replies. In the Networking section of https://pydio.com/en/docs/cells/v1/ubuntu-systems . i see this auto eth0:1 allow-hotplug eth0:1 iface eth0:1 inet static address 10.0.0.1 netmask 255.255.255.0 By running ifconfig i see that my network interface is ens…

Hi, Did you “sudo systemctl restart networking” ?

Any hints? I tried the new version and when i run ./cells start i get this error pydio@vmi196599:~$ ./cells start panic: runtime error: invalid memory address or nil pointer dereference [signal SIGSEGV: segmentation violation code=0x1 addr=0x28 pc=0xf1769a] goroutine 275 [running]: github.com/…

Hi, The error is still the same. It’s problem of nats service inside Cells. If “ip alias” does not work, you can simply install docker for creation new local (not loopback) IP address. Then you can start Cells

Sorry for intruding on your thread, but I couldn’t find anywhere in the documentation requirement anything about 2 networks. Could someone point me to the part about 2 NIC requirements? I created an alias for NIC1 with local IP range, like you did and after that I could start cells. Regards

Hi @hbogner , https://pydio.com/en/docs/cells/v1/troubleshooting

Networking issues on Ubuntu Server

Pydio Cells

dwmccoy August 2, 2018, 1:09pm 3

If your trying to use a real world IP address I’d say your issue is similar to this issue…

https://forum.pydio.com/t/pydio-cells-not-working/1182/18

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Networking issues on Ubuntu Server

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