Networking issues on Ubuntu Server

ubuntu

#1

I am trying to install the new Pydio cells to a vps. I have followed instructions from https://pydio.com/en/docs/cells/v1/ubuntu-systems and i am facing the following error

ERROR nats Could not run {“error”: “No private IP address found, and explicit IP not provided”}

I have followed the instructions on the “Networking issues” section of the same page and still can’t seem to resolve the issue.

Anyone has any idea whats the problem and how i could address it?

Thanks.


#2

Hi,
could you give me the details on your setup, PHP, Ubuntu and Mysql Version.
Then i would like to know/see what you’ve put into the fields for your pydio installation and more importantly the ones that you have on the cli when you use ./cells install.


#3

If your trying to use a real world IP address I’d say your issue is similar to this issue…

https://forum.pydio.com/t/pydio-cells-not-working/1182/18


#4

Hello,

Because of security, nats service can run only in local network whose its ip address is in https://en.wikipedia.org/wiki/Private_network. You see this error because this machine has only loopback and public ip.

You can use “IP aliasing” to add to the vps a virtual ip address.


#5

First of all thank you all for the replies.

In the Networking section of https://pydio.com/en/docs/cells/v1/ubuntu-systems.

i see this

auto eth0:1
allow-hotplug eth0:1
iface eth0:1 inet static
address 10.0.0.1
netmask 255.255.255.0

By running ifconfig i see that my network interface is ens18 and lo.
So i tried to set eth0 to ens18 in the previous script and resulted to

auto ens18:1
allow-hotplug ens18:1
iface ens18:1 inet static
address 10.0.0.1
netmask 255.255.255.0

Still the error i get the same error. I attach also a screenshot with the issue and the ifconfig command.

Thank you all very much in advance :slight_smile:


#6

Hi,

Did you “sudo systemctl restart networking” ?


#7

yeap, Still nothing :confused: