Fresh install of Pydio / Backblaze storage. Unable to upload any files / create directories

Fresh install on new Ubuntu 20.04 server, connected to Backblaze bucket. On backblaze we can see Pydio has created a number of directories. But when we go to Common files and try to create a folder, when we upload a file, when we go to a profile and try to upload a profile photo - all of these actions fail.

|2023-01-14T02:36:33.575Z|WARN||[ClientsPool] cannot find datasource, retrying in 2s...|{ds: pydiods1, retries: 0}|
|---|---|---|---|---|
|2023-01-14T02:36:35.578Z|WARN||[ClientsPool] cannot find datasource, retrying in 4s...|{ds: pydiods1, retries: 1}|
|2023-01-14T02:36:39.582Z|WARN||[ClientsPool] cannot find datasource, retrying in 6s...|{ds: pydiods1, retries: 2}|
|2023-01-14T02:36:45.590Z|WARN||[ClientsPool] cannot find datasource, retrying in 8s...|{ds: pydiods1, retries: 3}|
|2023-01-14T02:36:53.594Z|WARN||[ClientsPool] cannot find datasource, retrying in 10s...|{ds: pydiods1, retries: 4}|
|2023-01-14T02:37:03.598Z|WARN||[ClientsPool] cannot find datasource, retrying in 12s...|{ds: pydiods1, retries: 5}|
|2023-01-14T02:37:15.601Z|ERROR||Could not find DataSource pydiods1|{currentSources: []}|
|2023-01-14T02:37:15.602Z|ERROR|pydio.rest.tree|Cannot find DataSourceInfo for pydiods1|{error: Could not find DataSource pydiods1, SpanUuid: 0844e243-5ab0-4bfb-9610-04002f1375dd, RemoteAddress: 99.167.215.181:65257, UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.2 Safari/605.1.15, ContentType: application/json, HttpProtocol: HTTP/2.0, UserName: admin, UserUuid: a2f96e83-e05a-41d0-b9ce-5d14cd105b8b, GroupPath: /, Profile: admin, Roles: ROOT_GROUP,ADMINS,a2f96e83-e05a-41d0-b9ce-5d14cd105b8b}|
|2023-01-14T02:37:15.602Z|ERROR|pydio.rest.tree|Rest Error 500|{error: Could not find DataSource pydiods1, SpanUuid: 0844e243-5ab0-4bfb-9610-04002f1375dd, RemoteAddress: 99.167.215.181:65257, UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.2 Safari/605.1.15, ContentType: application/json, HttpProtocol: HTTP/2.0, UserName: admin, UserUuid: a2f96e83-e05a-41d0-b9ce-5d14cd105b8b, GroupPath: /, Profile: admin, Roles: ROOT_GROUP,ADMINS,a2f96e83-e05a-41d0-b9ce-5d14cd105b8b}|

Hello, welcome and thanks for posting.

Can you give more info about Cells version and datasource configuration ?

thx

Hi. It turns out to have been user error, I believe I solved it by creating the necessary buckets ahead of running the software. Super impressed - really nice app. Unfortunately it didn’t solve my much simpler use case as I just needed a multi user solution to upload video files for the CDN & pydio hashes all the file names and/or blobifys them.

Actually you can create “structured” datasource (selecting “Import user data” at datasource creation) to reflect files/folders structure inside the storage. But this also means that if you directly modify the contents inside the buckets, you have to relaunch indexation so that new contents are reflected back in Cells.
-c

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