Fail to delete files in job scheduler

For first post, please answer the questions below!

Describe your issue in detail

What version of Cells are you using?

Pydio Cells Home Edition 4.4.6

What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?

server OS: Ubuntu 22.04 LTS
Database:

  • MariaDB:10.6.11-debian-11-r22
  • MongoDB: 6.0.4-debian-11-r0
  • MinIO: 2023.1.25-debian-11-r0

What steps have you taken to resolve this issue already?

I was trying to delete files through Web Client. But sometimes it would be failed to delete file in time, and I switch to admin user to check the job scheduler but it seems the delete job was stuck and there’s no Last Execution or Status information showing (which in normal job it would show these two informations, especially Status, like task running or Finished)

And when this happens, I need to delete the file again, which will start a new job to delete the file, but the primary job can’t not be cancelled or deleted, it still can be seen in Scheduler.

The problem occurs when I try moving my mouse to the following icon (bell icon):

It will end up like this:


The error message is “Opps, something went wrong; please reload the window

So I have to reload the web page. But the same problem will still occur whenever I try clicking the bell icon…

A few questions that would help us having an idea:

  • are you using flat or structured DS?
  • how big is your VM in comparison to your data?
  • do you see any error in logs (in pydio.log or in tasks.log) that could give some more hints ?
  • how is the server deployed ?