Hello everyone !
I use pydio with LDAP authentication. My password contains an “à” character (I’m French) and i can’t login me to my pydio account using Pydio Sync and Android Pydio App but i can with the WebGUI. My main pydio user doesn’t have any accented character like “à” or anything else.
I get this message with Pydio Sync :
Erreur lors de la connexion au serveur https://mydomain.fr:
- Authentication failed: please verify your login and password
And in my pydio logs, I have this :
Anyone can help me or any French user who has encountered this issue ?
if the issue happens only on your sync client could you look at the sync client logs when you try to log,
i don’t know your os but if you’re on mac you can find it here
and then tail
I will do some testing on my side.
Some details :
- My Pydio server running on Ubuntu 16.04
- I use Pydio Sync on Windows and Android
I put my login and password, I click on “Connect”. The pydio.log shows me this line :
2018-09-14 13:45:32 DEBUG 6728 Dummy-1 logging : 1635 | debug | Error while loading workspaces : Authentication failed: please verify your login and password
This line appears with HTTP too.
after some testing it appears to be the case, meanwhile i would advise you to not use those specific characters on your password if you want to sync.
I will talk about it with the dev handling the sync client and see if there’s a workaround.
Thanks for your response.
Please reply me when you have some news about this.
Have you a reponse from dev about this issue ?