I’ve been using WebDAV as a method to expose Cells to regular users as mounted drives, in a mixed Windows, macOS and Linux environment. One problem I’ve come across is a 416 error erratically. In particular, I’ve experienced it with Excel and Keynote files, using Mountain Duck and CloudMounter software solutions. By watching the ‘activity log’ monitors of these two mounters, I can see that they are consistently trying to download larger sizes than the stated file size (up to 300-ish % of the expected file size), and are naturally failing.
This makes them impossible to use for those files, forcing a clean download of the file from the web interface, editing locally then re-uploading, which completely takes people out of context, adding many steps to their workflow and increasing chances of problems.
I’d like to know if there’s anything I can do to help debug this problem, as this problem makes Cells difficult to use in a multi-user networked environment? I have tried different network drive mounting solutions with the same result, which leads me to believe the problem is either in the Cells’ WebDAV implementation, or in the Caddy 2 reverse proxy handling of the file.
Can anyone help?
What version of Cells are you using?
Pydio Cells Home Edition 4.4.15
What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?
Ubuntu 20.04; standard database as recommended in installation documents.
What steps have you taken to resolve this issue already?
I’ve tried to use Mountain Duck in ‘online’, ‘integrated’ and ‘smart sync’ modes; CloudMounter; and also the native macOS ‘Connect to Server’ functionality, with the same results.