DAV uploads started failing with multipart errors

Describe your issue in detail

Since a couple weeks ago all WebDAV uploads bigger than some hundred megabytes (I think it’s about +500MB or so) started failing with multipart upload errors like this:

level: error
ts: '2024-09-20T17:59:35Z'
logger: pydio.gateway.dav
msg: '|- DAV END'
method: PUT
path: /dav/datasource-cellstest/XXXXXXXXX.mp4
error: 'multipart put object: rpc error: code = Canceled desc = context canceled'
errorVerbose: >-
  rpc error: code = Canceled desc = context canceled multipart put object
  github.com/pydio/cells/v4/gateway/dav.(*File).ReadFrom.func1
  github.com/pydio/cells/v4/gateway/dav/file.go:73
  github.com/pydio/cells/v4/gateway/dav.(*File).ReadFrom
  github.com/pydio/cells/v4/gateway/dav/file.go:105 io.copyBuffer io/io.go:416
  io.Copy io/io.go:389 golang.org/x/net/webdav.(*Handler).handlePut
  golang.org/x/net@v0.26.0/webdav/webdav.go:275
  golang.org/x/net/webdav.(*Handler).ServeHTTP
  golang.org/x/net@v0.26.0/webdav/webdav.go:58
  github.com/pydio/cells/v4/gateway/dav.newHandler.logRequest.func2
  github.com/pydio/cells/v4/gateway/dav/handler.go:57
  net/http.HandlerFunc.ServeHTTP net/http/server.go:2141
  github.com/pydio/cells/v4/gateway/dav.newHandler.(*BasicAuthenticator).Wrap.func3
  github.com/pydio/cells/v4/common/auth/basic.go:68
  net/http.HandlerFunc.ServeHTTP net/http/server.go:2141
  github.com/pydio/cells/v4/gateway/dav.newHandler.HttpWrapperMeta.func4
  github.com/pydio/cells/v4/common/service/context/http-to-meta.go:126
  net/http.HandlerFunc.ServeHTTP net/http/server.go:2141
  github.com/pydio/cells/v4/common/server.(*ListableMux).ServeHTTP
  github.com/pydio/cells/v4/common/server/mux.go:238
  github.com/pydio/cells/v4/common/client/http.(*resolver).ServeHTTP
  github.com/pydio/cells/v4/common/client/http/resolver.go:142
  github.com/pydio/cells/v4/common/server/caddy/mux.(*Middleware).ServeHTTP
  github.com/pydio/cells/v4/common/server/caddy/mux/mux.go:80
  github.com/caddyserver/caddy/v2/modules/caddyhttp.wrapMiddleware.func1.1
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/routes.go:333
  github.com/caddyserver/caddy/v2/modules/caddyhttp.HandlerFunc.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/caddyhttp.go:58
  github.com/caddyserver/caddy/v2/modules/caddyhttp.RouteList.Compile.wrapRoute.func1.1
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/routes.go:300
  github.com/caddyserver/caddy/v2/modules/caddyhttp.HandlerFunc.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/caddyhttp.go:58
  github.com/caddyserver/caddy/v2/modules/caddyhttp.RouteList.Compile.wrapRoute.func1.1
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/routes.go:268
  github.com/caddyserver/caddy/v2/modules/caddyhttp.HandlerFunc.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/caddyhttp.go:58
  github.com/caddyserver/caddy/v2/modules/caddyhttp/headers.Handler.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/headers/headers.go:110
  github.com/caddyserver/caddy/v2/modules/caddyhttp.wrapMiddleware.func1.1
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/routes.go:333
  github.com/caddyserver/caddy/v2/modules/caddyhttp.HandlerFunc.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/caddyhttp.go:58
  github.com/caddyserver/caddy/v2/modules/caddyhttp/headers.Handler.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/headers/headers.go:110
  github.com/caddyserver/caddy/v2/modules/caddyhttp.wrapMiddleware.func1.1
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/routes.go:333
  github.com/caddyserver/caddy/v2/modules/caddyhttp.HandlerFunc.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/caddyhttp.go:58
  github.com/caddyserver/caddy/v2/modules/caddyhttp/headers.Handler.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/headers/headers.go:110
  github.com/caddyserver/caddy/v2/modules/caddyhttp.wrapMiddleware.func1.1
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/routes.go:333
  github.com/caddyserver/caddy/v2/modules/caddyhttp.HandlerFunc.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/caddyhttp.go:58
  github.com/caddyserver/caddy/v2/modules/caddyhttp.RouteList.Compile.wrapRoute.func1.1
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/routes.go:300
  github.com/caddyserver/caddy/v2/modules/caddyhttp.HandlerFunc.ServeHTTP
  github.com/caddyserver/caddy/v2@v2.8.4/modules/caddyhttp/caddyhttp.go:58

It leaves an empty file behind that, when I delete it, I find this message in the error log:

"Exec.DeleteNode : cannot find object in s3! Should it be removed from index?"
  • Web upload works fine
  • We haven’t upgraded lately, we just upgraded when the error started to see if it went away
  • I tested two different storage backends: regular filesystem and a different third party S3 server (Garage) with the same result
  • I’ve tested three different clients: Cyberduck, Transmit and the macOS Finder DAV client
  • Smaller files (under 500 MB) don’t error

I guess it’s the Minio gateway giving an error?

What version of Cells are you using?

4.4.4, and I upgraded to 4.4.5 but I’m still having the same error

What is the server OS? Database name/version? Browser name or mobile device description (if issue appears client-side)?

  • Debian 12
  • Kernel 6.5.13-5
  • MariaDB 11.4.3
  • Traefik 3.0 as a proxy and TLS terminator
  • Cyberduck 9.0.2
  • Transmit 5.10.4
  • macOS 14.6.1

What steps have you taken to resolve this issue already?

  • I’ve tested different storage backends
  • I’ve tested different DAV clients
  • I’ve tested different file types and sizes
  • I’ve updated and restarted the system
  • I’ve reviewed Traefik logs
  • I’ve tested with both regular and admin users

Not sure if you’ve configured the Uploaders Options under All Plugins…

AFAIK (or maybe IIRC) I’ve only changed the max file size when I first configured the deployment…

Does that affect the DAV gateway?

Edit: I’ve done some tests now and changed the values there to do bigger part size or reduce the queue to 1, and I still have the same error. I’ve changed it back.

Hmmm, 400GB max file size? Are you uploading using DAV from Windows? You might need to configure Windows to increase storage limitations as well… I don’t use webdav myself but I recall there are setting for this.

No, I’m using 3 different DAV clients from macOS. But anyway, it’s already failing with files of 1 or 2 GB…

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