Sync is not working properly

Sync Client
1

Hello,

I am new here and I have no experience with Pydio.

I installed Pydio via ssh and runs on my managed vServer. I like it very much. Unfortunately sync is not working properly.

Everything I create on the desktop is syncronized on the server. This also applies to changes.
Everything created on the server will not be synced.

I read almost everything I have found so far. It is not much! Unfortunately I could not solve my problem so far. Does anyone have the same problem and solved it? Can anyone help me?

Thanks!

PS
Indexing runs and runs and rents … Is it normal?

Mein Pydio 8.2.2

Crypto Extension Detected : OpenSSL
Command Line Available : Yes
DOM Enabled : Yes
Exif Enabled : Yes
GD Enabled : Yes
Upload Max Size : 32M
Memory Limit : 256M
Max execution time : 240
Safe Mode : 0
Safe Mode GID : 0
Xml parser enabled : 1
Server OS : Linux
Session Save Path : 
PHP Version : 7.2.10
Locale : de_DE.UTF-8
Directory Separator : /
PHP Opcode Cache extension loaded : Yes
PHP INTL extension loaded : Yes
PHP Output Buffer disabled : No
PHP File Uploads enabled : Yes
Magic quotes disabled : Yes
Upload Tmp Dir Writeable : Yes
PHP Upload Max Size : 33554432
PHP Post Max Size : 33554432
Users enabled : Yes
Guest enabled : No
Writeable Folders : [<b>cache</b>:true,<br> <b>data</b>:true]
Zlib Enabled : Yes

Sync Tool
PydioSync v2.2.0 - Build 57d5421535b04458f3417f24856398ff834d130e (release) - January 10 2019

htaccess

# Make sure to enable RewriteRule on your server, and the the RewriteBase is correctly set.
# If your install is accessible on https://yourdomain.tld/pydio, RewriteBase should be /pydio.
# If your install is accessible on https://yourdomain.tld/, RewriteBase should be /.

RewriteEngine on
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule (.*) index.php [L]
#RewriteRule ^(.*)$ /subdir/$1 
#RewriteCond %{HTTP_HOST} ^(www.)?site.com$ 
#RewriteRule ^(/)?$ subdir/index.php [L]


#Following lines seem to be necessary if PHP is working
#with apache as CGI or FCGI. Just remove the #
#See http://doc.tiki.org/WebDAV#Note_about_Apache_with_PHP_as_fcgi_or_cgi

RewriteCond %{HTTP:Authorization} ^(.*)
RewriteRule ^(.*) - [E=HTTP_AUTHORIZATION:%1]

#Following lines may be necessary for a PHP-FPM setup
# to make sure that authorization is transmitted.
# Just remove the # at the beginning of the line

#SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1

</IfModule>

AddType application/json .json
2

Hi,
so the indexing is stuck?
also would you mind take a look at the sync client logs, they can be found here:

Win: C:\Users\USERNAME\AppData\Roaming\Pydio
Mac: ~/Library/Application\ Support/Pydio or  /Users/username/Library/Application Support/Pydio

then if you could send me the file or the stack that would be wonderful.

3

Should I send the entire folder?
Or only log-files?
can it possibly have to do with the file permissions on the server?

4

Hi,

The log file only.

after look at the logs i will see if it’s related.

5

OK, but can i uplod the file here?
because it is to long.

6

only the last lines. I hope its enough.

2019-02-28 11:38:51 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:38:52 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:38:52 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:39:04 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:39:04 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:39:04 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:39:13 INFO    123145572417536 Dummy-9  pydio.utils.i18n : 63 | get_default_language | LANGUAGE guessed: ['"d', '', 'en_US']
2019-02-28 11:39:15 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:39:16 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:39:16 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:39:17 INFO    123145572417536 Dummy-9  pydio.utils.i18n : 63 | get_default_language | LANGUAGE guessed: ['"d', '', 'en_US']
2019-02-28 11:39:25 INFO    123145572417536 Dummy-9  pydio.utils.i18n : 63 | get_default_language | LANGUAGE guessed: ['"d', '', 'en_US']
2019-02-28 11:39:27 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:39:27 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:39:27 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:39:37 INFO    123145572417536 Dummy-9  pydio.utils.i18n : 63 | get_default_language | LANGUAGE guessed: ['"d', '', 'en_US']
2019-02-28 11:39:38 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:39:38 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:39:38 INFO    123145581903872 Thread-34 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:39:49 INFO    140736668779456 MainThread <string> : 201 | main | Product Version Number 2.2.0 and Version Date January 10 2019
2019-02-28 11:39:49 INFO    140736668779456 MainThread pydio.ui.web_api : 100 | __init__ | -----------------------------------------------
2019-02-28 11:39:49 INFO    140736668779456 MainThread pydio.ui.web_api : 105 | __init__ | Starting agent locally on http://localhost:5556/
2019-02-28 11:39:49 INFO    140736668779456 MainThread pydio.ui.web_api : 106 | __init__ | ------------------------------------------------
2019-02-28 11:39:49 INFO    140736668779456 MainThread pydio.job.continous_merger : 100 | __init__ | Structure and Integrity of SQLite file /Users/user/Library/Application Support/Pydio/mydomain.de-my-files/changes.sqlite is intact 
2019-02-28 11:39:49 INFO    140736668779456 MainThread pydio.job.continous_merger : 100 | __init__ | Structure and Integrity of SQLite file /Users/user/Library/Application Support/Pydio/mydomain.de-my-files/pydio.sqlite is intact 
2019-02-28 11:39:49 INFO    123145546362880 Thread-1 pydio.job.local_watcher : 116 | check_from_snapshot | Scanning for changes since last application launch
2019-02-28 11:39:49 INFO    123145550569472 Thread-2 pydio.job.local_watcher : 193 | run | Starting permanent monitor
2019-02-28 11:39:50 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:39:52 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:39:52 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:39:54 INFO    123145542156288 Dummy-9  pydio.utils.i18n : 63 | get_default_language | LANGUAGE guessed: ['"d', '', 'en_US']
2019-02-28 11:40:00 INFO    123145542156288 Dummy-9  pydio.ui.web_api : 521 | get | Requiring job mydomain.de-my-files
2019-02-28 11:40:03 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:40:04 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:40:04 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:40:14 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:40:15 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:40:15 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:40:26 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:40:26 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:40:26 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:40:32 INFO    123145542156288 Dummy-9  pydio.utils.i18n : 63 | get_default_language | LANGUAGE guessed: ['"d', '', 'en_US']
2019-02-28 11:40:37 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:40:38 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:40:38 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:40:45 INFO    123145542156288 Dummy-9  pydio.utils.i18n : 63 | get_default_language | LANGUAGE guessed: ['"d', '', 'en_US']
2019-02-28 11:40:48 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:40:49 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:40:49 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:41:00 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:41:00 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:41:00 INFO    123145546362880 Thread-1 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
2019-02-28 11:41:07 INFO    123145542156288 Dummy-9  pydio.ui.web_api : 521 | get | Requiring job mydomain.de-my-files
2019-02-28 11:41:09 INFO    123145542156288 Dummy-9  pydio.job.continous_merger : 831 | info | Job stopping
2019-02-28 11:41:09 INFO    123145542156288 Dummy-9  pydio.job.scheduler : 139 | handle_job_signal | R E S Y N C mydomain.de-my-files
2019-02-28 11:41:09 INFO    123145542156288 Dummy-9  pydio.job.continous_merger : 831 | info | Job Started
2019-02-28 11:41:09 INFO    123145564798976 Thread-10 pydio.job.local_watcher : 116 | check_from_snapshot | Scanning for changes since last application launch
2019-02-28 11:41:09 INFO    123145569005568 Thread-11 pydio.job.local_watcher : 193 | run | Starting permanent monitor
2019-02-28 11:41:10 INFO    123145564798976 Thread-10 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 0 for job id mydomain.de-my-files
2019-02-28 11:41:11 INFO    123145564798976 Thread-10 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 0 for job id mydomain.de-my-files
2019-02-28 11:41:11 INFO    123145564798976 Thread-10 pydio.job.continous_merger : 572 | run | Reducing changes for mydomain.de-my-files
2019-02-28 11:41:11 INFO    123145564798976 Thread-10 pydio.job.continous_merger : 650 | run | No changes detected for mydomain.de-my-files
2019-02-28 11:41:22 INFO    123145564798976 Thread-10 pydio.job.continous_merger : 495 | run | Loading remote changes with sequence 1 for job id mydomain.de-my-files
2019-02-28 11:41:23 INFO    123145564798976 Thread-10 pydio.job.continous_merger : 543 | run | Loading local changes with sequence 7 for job id mydomain.de-my-files
2019-02-28 11:41:23 INFO    123145564798976 Thread-10 pydio.job.continous_merger : 555 | run | No changes detected in mydomain.de-my-files
7

I found the following error message in the log file:

2019-02-28 11:13:36 ERROR   123145577697280 Thread-26 pydio.sdkremote.remote : 517 | stat | No JSON object could be decoded
Traceback (most recent call last):
  File "/Users/charles/Desktop/TeamCity/buildAgent/work/19045f4c63bc432e/build/pydio-agent/out01-PYZ.pyz/pydio.sdkremote.remote", line 515, in stat
  File "/Users/charles/Desktop/TeamCity/buildAgent/work/19045f4c63bc432e/build/pydio-agent/out01-PYZ.pyz/json", line 352, in loads
  File "/Users/charles/Desktop/TeamCity/buildAgent/work/19045f4c63bc432e/build/pydio-agent/out01-PYZ.pyz/json.decoder", line 364, in decode
  File "/Users/charles/Desktop/TeamCity/buildAgent/work/19045f4c63bc432e/build/pydio-agent/out01-PYZ.pyz/json.decoder", line 382, in raw_decode
ValueError: No JSON object could be decoded
2019-02-28 11:13:36 INFO    123145577697280 Thread-26 pydio.sdkremote.remote : 519 | stat | <?xml version="1.0" encoding="UTF-8"?><tree ><message type="ERROR">syntax error, unexpected ''If se' (T_ENCAPSED_AND_WHITESPACE), expecting ')'</message></tree>
2019-02-28 11:13:36 INFO    123145577697280 Thread-26 pydio.job.continous_merger : 453 | run | Creating remote directory.
2019-02-28 11:13:37 INFO    123145577697280 Thread-26 pydio.sdkremote.remote : 1290 | is_pydio_error_response | https://mydomain.com/api/my-files/mkdir/syncordner?auth_token=3UseG0DlWQK10UgqGEmXwrNN&auth_hash=a43caebf2c6ae0d1299c84bb873f95c90d722415:82fca4f156163538f26226e6262c14aa1569dac919488c3c4aa08748e668735e
2019-02-28 11:13:37 INFO    123145577697280 Thread-26 pydio.sdkremote.remote : 1291 | is_pydio_error_response |   Was this error properly handled? <?xml version="1.0" encoding="UTF-8"?><tree ><message type="ERROR">Dieser Ordner existiert bereits (Gross- und Kleinschreibung wird nicht beachtet)</message></tree>
2019-02-28 11:13:37 ERROR   123145577697280 Thread-26 pydio.job.continous_merger : 457 | run | Dieser Ordner existiert bereits (Gross- und Kleinschreibung wird nicht beachtet)
Traceback (most recent call last):
  File "/Users/charles/Desktop/TeamCity/buildAgent/work/19045f4c63bc432e/build/pydio-agent/out01-PYZ.pyz/pydio.job.continous_merger", line 454, in run
  File "/Users/charles/Desktop/TeamCity/buildAgent/work/19045f4c63bc432e/build/pydio-agent/out01-PYZ.pyz/pydio.sdkremote.remote", line 658, in mkdir
  File "/Users/charles/Desktop/TeamCity/buildAgent/work/19045f4c63bc432e/build/pydio-agent/out01-PYZ.pyz/pydio.sdkremote.remote", line 1294, in is_pydio_error_response
PydioSdkDefaultException: Dieser Ordner existiert bereits (Gross- und Kleinschreibung wird nicht beachtet)
8

I have tested “SYNC” with android. Everything works fine. This means that the error is not caused by server or file permissions.