Pydio files don't open on IOS


We would like to access our Pydio server on iPhone (iOS 13.3.1). Unfortunately, it does not work:

  • the authentication seems to be okay
  • I see the list of the folders/files
  • A blank screen appears with 0% in the middle for pdfs, xlsx,…, and black screen with the loading icon for images.

It seems that I’m not the only one with this problem: Cannot open files on iPhone with pydio app version 2.1

There should be no permission problem, because it works via the web.

Can someone please help?

Thanks in advance!

Best Regards,

I also facing the same issue. There is an authentication issue occurred when I was trying to access the application and after this I try to open it but it’s crashed so I tried contact the apple application support but nothing is changed and the problem remains constant. Does anyone knows the solution of this?