I’m trying to upload a large (930MB) file, and am hitting multiple problems. I keep getting timeouts, but am willing to accept that perhaps it could be my server, or bandwidth, so under Settings > Uploaders > Multipart Uploads I reduced the “Queue Size” to 1, and the Part Size from 50MB down to 15MB.
This seemed to succeed a bit better,with 8 or 9 parts completing, but at that point I left it running and when I came back the system had timed out my login. When I logged back in, the in-progress upload wasn’t listed as running.
As a side effect, this left a file listed in the folder I was uploading to, with a size of “NaN B”. When I try to delete this, nothing happens.
Hi,
lets, confirm some settings and understand your case (so that i can get all the elements to reproduce if needed), first do you know the cells-version, second when you upload and have the error could you take a look at the logs, (you can docker logs -f <cells-container>).
While I’m in setup mode I’m currently using the docker tag “latest”. Digging to find the version in the web interface, weirdly this doesn’t show up in the “About” screen, and I eventually found it in the “Upgrade” screen. Any chance it could be added to the About screen?
Anyway, answering your question, I’m on 1.2.5.
For the logs: I don’t currently have any Pydio logs showing, but I’m planning on adding PYDIO_LOGS_LEVEL env variable when I restart next.
I do see logs via Portainer, which I think are the same as what you’re asking for, right? Here’s what I see:
2019-01-30T14:55:25.522Z ERROR pydio.gateway.data PutObjectPart has failed {"error": "Put http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=4&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6: Connection closed by foreign host http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=4&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6. Retry again."}
2019-01-30T14:55:26.030Z ERROR pydio.gateway.data PutObjectPart has failed {"error": "Put http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=5&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6: context canceled"}
2019-01-30T14:55:26.252Z ERROR pydio.gateway.data PutObjectPart has failed {"error": "Put http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=6&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6: context canceled"}
2019-01-30T14:56:07.560Z ERROR cannot init oidc provider {"error": "Get https://files.example.com/auth/dex/.well-known/openid-configuration: dial tcp 71.136.153.141:443: connect: connection timed out"}
2019-01-30T14:56:07.560Z ERROR pydio.gateway.websocket invalid jwt received from websocket connection
2019-01-30T14:57:09.000Z ERROR cannot init oidc provider {"error": "Get https://files.example.com/auth/dex/.well-known/openid-configuration: dial tcp 71.136.153.141:443: connect: connection timed out"}
2019-01-30T14:57:09.000Z ERROR pydio.gateway.websocket invalid jwt received from websocket connection
2019-01-30T14:57:14.180Z ERROR cannot init oidc provider {"error": "oidc: issuer did not match the issuer returned by provider, expected \"https://files.example.com/auth/dex\" got \"http://cells:8080/auth/dex\""}
2019-01-30T14:57:14.180Z ERROR pydio.gateway.websocket invalid jwt received from websocket connection
2019-01-30T14:57:25.768Z ERROR pydio.gateway.data PutObjectPart has failed {"error": "Put http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=4&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6: Connection closed by foreign host http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=4&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6. Retry again."}
2019-01-30T14:57:26.274Z ERROR pydio.gateway.data PutObjectPart has failed {"error": "Put http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=5&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6: Connection closed by foreign host http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=5&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6. Retry again."}
2019-01-30T14:57:26.472Z ERROR pydio.gateway.data PutObjectPart has failed {"error": "Put http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=6&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6: Connection closed by foreign host http://10.0.1.8:34241/pydiods1/Test.File%20For%20Uppload%20To%20Server.mp4?partNumber=6&uploadId=6257d1a1-dc52-4aca-a0ef-ab2b59893ee6. Retry again."}
Thanks for any help! I have to say, Cells is looking really great, very light and modular. If I can solve my few remaining issues, I’ll be really happy.
Yes, I’m using a public address, with Traefik doing a reverse Proxy. If it helps I can PM you a login to Portainer to view the logs, and a login to Cells?
Everything else seems to work fine except for the two issues I raised here and here, could one of those be related?
