Can't run after moving to another host (db error but bootstrap.json ok)

Pydio Cells
1

Hello,

I have a Pydio 8 installation running in one server and after copying it to another server, the application doesn’t run, the error reported is:

[Sun Nov 29 15:27:07.764898 2020] [cgi:error] [pid 45876] [client xxxx:33620] AH01215: PHP Fatal error: Uncaught exception 'Pydio\\Core\\Exception\\PydioException' with message 'Severe error while loading plugins registry : There was an error trying to connect to your database! Did you change any configuration for the core connection? Or maybe your database is down?' in /home/xxxx/apps/pydio_dir/core/src/pydio/Core/PluginFramework/PluginsService.php:819
[Sun Nov 29 15:27:07.764964 2020] [cgi:error] [pid 45876] [client xxxx:33620] AH01215: Stack trace:
[Sun Nov 29 15:27:07.765190 2020] [cgi:error] [pid 45876] [client xxxx:33620] AH01215: #0 /home/xxxx/apps/pydio_dir/core/src/pydio/Core/PluginFramework/PluginsService.php(203): Pydio\\Core\\PluginFramework\\PluginsService->getDetectedPlugins()
[Sun Nov 29 15:27:07.765436 2020] [cgi:error] [pid 45876] [client xxxx:33620] AH01215: #1 /home/xxxx/apps/pydio_dir/core/src/pydio/Core/Services/ConfService.php(392): Pydio\\Core\\PluginFramework\\PluginsService::getInstance(Object(Pydio\\Core\\Model\\Context))
[Sun Nov 29 15:27:07.765628 2020] [cgi:error] [pid 45876] [client xxxx:33620] AH01215: #2 /home/xxxx/apps/pydio_dir/core/src/pydio/Core/Http/Base.php(62): Pydio\\Core\\Services\\ConfService::getGlobalConf('ADMIN_URI')
[Sun Nov 29 15:27:07.765729 2020] [cgi:error] [pid 45876] [client xxxx:33620] AH01215: #3 [internal function]: Pydio\\Core\\Http\\Base::handleRoute('', '/', Array)
[Sun Nov 29 15:27:07.765987 2020] [cgi:error] [pid 45876] [client xxxx:33620] AH01215: #4 /home/xxxx/apps/pydio_dir/core/src/pydio/Core/Http/TopLevelRouter.p in /home/xxxx/apps/pydio_dir/core/src/pydio/Core/PluginFramework/PluginsService.php on line 819

The php version in both servers is the same PHP 5.6. After copying it to the new server, I modified the mysql login details in data/plugins/boot.conf/bootstrap.json. I’ve checked that the login credentials are right.

I don’t have cache files (*.ser) in data/cache/

Could anyone give me some advise in order to fix the issue?

Thank you very much!

2

Hi,
Please make sure you installed php-mysql (php-mysqli) and correct mysqli option in bootstratp.json

3

Hi,
I will check it but other php-mysql applications work in the server. I will also try the migration to cells.
Thanks.

4

Hi,
I’ve tried to install and run cells but I could do that in my shared hosting and also it consumes a lot of memory I don’t have.
I checked that I have mysql and mysqli extension activated in PHP and the tight credentials in the bootstrap.json file
My previous host uses MySQL 5 and the new one MariaDB 10. Could be something related to that?
Any other advise on how to find the issue?
Thanks!

5

I tried a fresh installation of pydio 8.2.5 and it works perfectly so I finally “moved” the users and data from the old installation to the new one.