Hi, I’ve installed pydio cells on apache server. After logging in successfully I see ’ Internal server’ error at the bottom. and I see this error on the left Websocket seems to be disconnected, please make sure that the server is up and websocket connection is working Can anyone help please?

Hello @Nayrouz_Boussoffara , It might be related to your reverse proxy configuration, maybe the websocket is not handled by apache, it needs a specific line on the configuration to allow it to proxy the websocket. Could you share your current apache configuration ?

Thank you @zayn for your reply. this is my configuration file <VirtualHost *:80> ServerAdmin webmaster@localhost ServerName elab.diginov.tech DocumentRoot /var/www/html/pydio/ ErrorLog ${APACHE_LOG_DIR}/pydioerror.log CustomLog ${APACHE_LOG_DIR}/pydioaccess.log combined Header set Access-Control-A…

Hi Thank you @zayn for your replyy. this is my configuration file <VirtualHost *:80> ServerAdmin webmaster@localhost ServerName elab.diginov.tech DocumentRoot /var/www/html/pydio/ ErrorLog ${APACHE_LOG_DIR}/pydioerror.log CustomLog ${APACHE_LOG_DIR}/pydioaccess.log combined Header set Access-Contr…

this is also a screenshot from my pydio log [MicrosoftTeams-image (39)]

Hello @Nayrouz_Boussoffara Your configuration has the correct directives, maybe the virtual host 80 & 443 directives are conflicting, I would advise you to use a configuration that redirects 80 to 443 without having to duplicate the code (see below). <VirtualHost *:80> ServerName my-cells-server…

Hello, Regarding the redirection we’re redirecting to the same domain because we’re using the ssl certificate with that domain. We tried port 443 and disabled apache it didnt work. We did setup Cells without a reverse proxy but same issue. This is our configuration, we changed to port 9000: [Micr…

Could you try with one of the following solutions and see if it is working ? 1) Without Apache If you can avoid using Apache, this configuration is adapted to the case. Disable Apache and configure Cells like this: pydio@debian:~$ ./cells configure sites The following sites are currently defined:…

Hi Zayn, This didn’t work as well. We installed it on a new machine (Ubuntu 20 and Debian 10) without firewall or any specific network settings. We also tried it without apache and reverse proxy but the socket issue is always there. We installed the official version and the github version but sa…

Hello @Nayrouz_Boussoffara , when you reinstalled, did you make sure to clear the database and remove the config under ~/.config/pydio/cells your log seems to indicate that you ran multiple versions of Cells. What type of server are you running, that is indeed weird that even without Apache the web…

WebSocket seems to be disconnected

Pydio Cells

AndyS November 19, 2021, 12:09pm 11

You don’t mention anything about your gateway or firewall, but in our case, I wasted a load of time server side only to find out that it was the firewall blocking WebSockets, the solution was simple in the end (of course WS needs to be enabled on your server too), you may have a different setup of course…

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WebSocket seems to be disconnected

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