# Why is my Pydio Cells always reporting 500 errors or 502 errors?

**URL:** <https://forum.pydio.com/t/why-is-my-pydio-cells-always-reporting-500-errors-or-502-errors/2875>\
**Category:** Pydio Cells\
**Created:** [October 25, 2019, 7:43am UTC](https://forum.pydio.com/t/why-is-my-pydio-cells-always-reporting-500-errors-or-502-errors/2875 "2019-10-25T07:43:56Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![elianlincoln](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/elianlincoln/32/1047_2.png) [@elianlincoln](https://forum.pydio.com/u/elianlincoln)\
**Post date:** [October 25, 2019, 7:43am UTC](https://forum.pydio.com/t/why-is-my-pydio-cells-always-reporting-500-errors-or-502-errors/2875/1 "2019-10-25T07:43:56Z")

</div>

I am using Nginx proxy, always 500 error

---

<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [October 25, 2019, 7:48am UTC](https://forum.pydio.com/t/why-is-my-pydio-cells-always-reporting-500-errors-or-502-errors/2875/2 "2019-10-25T07:48:55Z")

</div>

Hello @elianlincoln,

Could you give me the context of the issue, the issue and then give me the following informations:

- Are you behind a reverse proxy (I would guess yes)?
- What are the INTERNAL\_URL and EXTERNAL\_URL?
- Do you have any kind of logs that you could present me showing me information about the error?

Regards

---

<div class="post-metadata">

**Author:** ![elianlincoln](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/elianlincoln/32/1047_2.png) [@elianlincoln](https://forum.pydio.com/u/elianlincoln)\
**Post date:** [October 25, 2019, 11:05am UTC](https://forum.pydio.com/t/why-is-my-pydio-cells-always-reporting-500-errors-or-502-errors/2875/3 "2019-10-25T11:05:43Z")

</div>

Yes, I am using nginx agent  
I reinstalled the system, reinstalled the server software, and finally I was able to use it.  
INTERNAL\_URL = [http://localhost:8080](http://localhost:8080)  
EXTERNAL\_URL = [https://cells.mri.ren](https://cells.mri.ren)  
I originally tried INTERNAL\_URL using HTTPS, but not working properly, so I finally thought of this method.  
However, the Pydio Cells program seems to always have problems, the right-click menu is not normal, I am trying to upload the screenshot now, I am not sure if I have this permission.

---

<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [October 25, 2019, 11:30am UTC](https://forum.pydio.com/t/why-is-my-pydio-cells-always-reporting-500-errors-or-502-errors/2875/5 "2019-10-25T11:30:25Z")

</div>

> [@elianlincoln](#):
>
> the Pydio Cells program seems to always have problems

Could you list me the issues so that we help you.

> [@elianlincoln](#):
>
> the right-click menu is not normal, I am trying to upload the screenshot now, I am not sure if I have this permission.

Your screenshot seems to point that you have enabled the mobile layout, could you try with an incognito tab?  
also could you show me your nginx config (by hiding your confidential information if you have).

---

<div class="post-metadata">

**Author:** ![elianlincoln](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/elianlincoln/32/1047_2.png) [@elianlincoln](https://forum.pydio.com/u/elianlincoln)\
**Post date:** [October 25, 2019, 11:43am UTC](https://forum.pydio.com/t/why-is-my-pydio-cells-always-reporting-500-errors-or-502-errors/2875/6 "2019-10-25T11:43:26Z")

</div>

First of all, thank you for your help, so far there is no error.  
The Nginx configuration is like this, I am not sure if this is the correct configuration of the Pydio Cell.

 ![45](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/8/8410cadc4a9d87e61eb11028619f694345b4e26c.png)

---

<div class="post-metadata">

**Author:** ![tbleiker](https://avatars.discourse-cdn.com/v4/letter/t/d26b3c/32.png) [@tbleiker](https://forum.pydio.com/u/tbleiker)\
**Post date:** [October 28, 2019, 6:53am UTC](https://forum.pydio.com/t/why-is-my-pydio-cells-always-reporting-500-errors-or-502-errors/2875/7 "2019-10-28T06:53:57Z")

</div>

I haven’t used Nginx in a while. But I remember that I had troubles when using hostnames in the server part. Try to replace localhost by 127.0.0.1. And adjust your ALLOW-FROM header, it points to [example.com](http://example.com).

And please, paste the config as text the next time 😃