# Unable to login: dibi is not connected to database

**URL:** <https://forum.pydio.com/t/unable-to-login-dibi-is-not-connected-to-database/513>\
**Category:** Pydio 8\
**Tags:** linux, php70, solved\
**Created:** [January 22, 2018, 12:46am UTC](https://forum.pydio.com/t/unable-to-login-dibi-is-not-connected-to-database/513 "2018-01-22T00:46:13Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![dudenas](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/dudenas/32/134_2.png) [@dudenas](https://forum.pydio.com/u/dudenas)\
**Post date:** [January 22, 2018, 12:46am UTC](https://forum.pydio.com/t/unable-to-login-dibi-is-not-connected-to-database/513/1 "2018-01-22T00:46:13Z")

</div>

Hi, I’m trying to start with Pydio, and can’t get past login screen.

Correct password is not accepted, I get a notification “dibi is not connected to database”  
 ![2018-01-22%2002_37_49-Greenshot_proc](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/1bda1cdc1429dc8e98fceacf9b9f62c0d835b48d.jpg)

Pydio 8 community edition  
Fresh installation on debian  
Apache, php7.0, mysql

Thanks in advance,  
dudenas

---

<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [January 22, 2018, 8:22am UTC](https://forum.pydio.com/t/unable-to-login-dibi-is-not-connected-to-database/513/2 "2018-01-22T08:22:15Z")

</div>

Hi,  
when you were installing Pydio and when you had to enter the database informations did you test the connection between Pydio and the database and if so, what was the diagnostic.

---

<div class="post-metadata">

**Author:** ![dudenas](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/dudenas/32/134_2.png) [@dudenas](https://forum.pydio.com/u/dudenas)\
**Post date:** [January 22, 2018, 9:03am UTC](https://forum.pydio.com/t/unable-to-login-dibi-is-not-connected-to-database/513/3 "2018-01-22T09:03:49Z")

</div>

Well, it’s strange that you ask this - because I couldn’t finish installation without successfully connecting to db.  
But on the other hand, it was weird that during installation I couldn’t connect at first attempts.  
For some reason, creating a dedicated db user helped.

---

<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [January 22, 2018, 9:12am UTC](https://forum.pydio.com/t/unable-to-login-dibi-is-not-connected-to-database/513/4 "2018-01-22T09:12:53Z")

</div>

Hi,  
it’s weird, before installing Pydio did you create a database, grant the permissions and then install Pydio and put the right DB server DB name and DB user and of course the DB password.

---

<div class="post-metadata">

**Author:** ![dudenas](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/dudenas/32/134_2.png) [@dudenas](https://forum.pydio.com/u/dudenas)\
**Post date:** [January 22, 2018, 10:52am UTC](https://forum.pydio.com/t/unable-to-login-dibi-is-not-connected-to-database/513/5 "2018-01-22T10:52:05Z")

</div>

True. However, reinstalled pydio completely, and this time it went fluently. No idea what was the problem - but thank you zayn for your kind attention!

---

<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [January 22, 2018, 11:04am UTC](https://forum.pydio.com/t/unable-to-login-dibi-is-not-connected-to-database/513/6 "2018-01-22T11:04:15Z")

</div>

Glad i could be of assistance if i may advise you one last time make sure to give the access rights to the user that you’re giving to Pydio.

---

<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [February 8, 2018, 10:22am UTC](https://forum.pydio.com/t/unable-to-login-dibi-is-not-connected-to-database/513/7 "2018-02-08T10:22:11Z")

</div>


