# Unable to install Pydio on web server (Error 500)

**URL:** <https://forum.pydio.com/t/unable-to-install-pydio-on-web-server-error-500/1509>\
**Category:** Pydio 8\
**Created:** [August 26, 2018, 1:01pm UTC](https://forum.pydio.com/t/unable-to-install-pydio-on-web-server-error-500/1509 "2018-08-26T13:01:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![asadabdullah](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@asadabdullah](https://forum.pydio.com/u/asadabdullah)\
**Post date:** [August 26, 2018, 1:01pm UTC](https://forum.pydio.com/t/unable-to-install-pydio-on-web-server-error-500/1509/1 "2018-08-26T13:01:21Z")

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Hi,

My website is hosted on Hosting 24 and with Apache as web server. I am trying to deploy Pydio but it gives an error that the website is currently unable to handle request. HTTP ERROR 500. I have tried making sub domain, folders with domain to deploy the code but nothing works. I have tried changing the path from .htaccess file but I am currently unable to solve the issue.

I am using the latest Pydio version (8.2.1) downloaded from website.

Here is the error screenshot.

 ![pydio](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/e27b73c17ef476697e5a4fc5b642139c2bfbcdfb.png)

Thank you,  
Asad

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**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [August 27, 2018, 7:14am UTC](https://forum.pydio.com/t/unable-to-install-pydio-on-web-server-error-500/1509/2 "2018-08-27T07:14:47Z")

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Hi,  
could you give me your os, webserver and php version .

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<div class="post-metadata">

**Author:** ![asadabdullah](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@asadabdullah](https://forum.pydio.com/u/asadabdullah)\
**Post date:** [August 29, 2018, 3:17am UTC](https://forum.pydio.com/t/unable-to-install-pydio-on-web-server-error-500/1509/3 "2018-08-29T03:17:39Z")

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Thank you so much for response Zayn. Actually it was a problem with PHP version, it was set as 5.1. I changed it to 7.1 and the problem was resolved. Thank a ton!
