# Trying to update items packages for fixes & updated and get "Access denied" **URL:** \ **Category:** Pydio Cells\ **Created:** [September 18, 2022, 10:58pm UTC](https://forum.pydio.com/t/trying-to-update-items-packages-for-fixes-updated-and-get-access-denied/4696 "2022-09-18T22:58:49Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![pipa](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@pipa](https://forum.pydio.com/u/pipa)\ **Post date:** [September 18, 2022, 10:58pm UTC](https://forum.pydio.com/t/trying-to-update-items-packages-for-fixes-updated-and-get-access-denied/4696/1 "2022-09-18T22:58:49Z")
Hi, I’m trying to update items from the update section where you find all the packages, but tried using any available package, but won’t install. It download the package and when is about to install it, comes with an “Access denied” Message. If someone can help with this, much appreciated. Thanks Pipa. ![Pydio](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/1/1038b43a5f0c434e6adc280350a249eb79977d98.jpeg) ---
**Author:** ![bsinou](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/bsinou/32/476_2.png) [@bsinou](https://forum.pydio.com/u/bsinou)\ **Post date:** [September 19, 2022, 1:13pm UTC](https://forum.pydio.com/t/trying-to-update-items-packages-for-fixes-updated-and-get-access-denied/4696/2 "2022-09-19T13:13:51Z")
Hello @pipa , we had some glitches in our DL server this morning. Could you please try again and let us know ? Thanks. ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/6/61f19fa52ec15fd4250db51aea351adba0e831fd.png) [@system](https://forum.pydio.com/u/system)\ **Post date:** [November 18, 2022, 1:14pm UTC](https://forum.pydio.com/t/trying-to-update-items-packages-for-fixes-updated-and-get-access-denied/4696/3 "2022-11-18T13:14:21Z")
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