# Some Users Cannot Login

**URL:** <https://forum.pydio.com/t/some-users-cannot-login/2905>\
**Category:** Pydio 8\
**Created:** [November 11, 2019, 8:32am UTC](https://forum.pydio.com/t/some-users-cannot-login/2905 "2019-11-11T08:32:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Rossmannson](https://avatars.discourse-cdn.com/v4/letter/r/3be4f8/32.png) [@Rossmannson](https://forum.pydio.com/u/Rossmannson)\
**Post date:** [November 11, 2019, 8:32am UTC](https://forum.pydio.com/t/some-users-cannot-login/2905/1 "2019-11-11T08:32:37Z")

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Hello,

Some of our Pydio users cannot login.

There is no scheme to it.

Some are ldap users (other ldap users can still login)

some are created in the web gui. These users get the error “Invalid user”

the ldap synchronization seems to work given that most ldap users can login even after a password change within the domain.

Pydio Version: 8.2.3  
Server OS: Debian 8

Please provide the following tags: install / upgrade, package type, server OS, pydio version

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**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\
**Post date:** [November 21, 2019, 2:22pm UTC](https://forum.pydio.com/t/some-users-cannot-login/2905/2 "2019-11-21T14:22:47Z")

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> [@Rossmannson](#):
>
> Some are ldap users

Maybe they are locked in ldap server

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**Author:** ![Rossmannson](https://avatars.discourse-cdn.com/v4/letter/r/3be4f8/32.png) [@Rossmannson](https://forum.pydio.com/u/Rossmannson)\
**Post date:** [November 25, 2019, 8:09am UTC](https://forum.pydio.com/t/some-users-cannot-login/2905/3 "2019-11-25T08:09:19Z")

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I don’t think so, they can even login to their workstations properly

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**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\
**Post date:** [November 25, 2019, 10:04am UTC](https://forum.pydio.com/t/some-users-cannot-login/2905/4 "2019-11-25T10:04:41Z")

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Hi,

Do you have many LDAP server? Try to point Pydio to a Master (instead of readonly DC)

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<div class="post-metadata">

**Author:** ![Rossmannson](https://avatars.discourse-cdn.com/v4/letter/r/3be4f8/32.png) [@Rossmannson](https://forum.pydio.com/u/Rossmannson)\
**Post date:** [December 11, 2019, 8:10am UTC](https://forum.pydio.com/t/some-users-cannot-login/2905/5 "2019-12-11T08:10:27Z")

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Hi,

It is pointed to a single ldap server.

Also some external users that are not created on the ldap server cannot login.

Regards Christian