# \[solved\] The reasons for locking a users **URL:** \ **Category:** Pydio Cells\ **Created:** [October 1, 2019, 1:47pm UTC](https://forum.pydio.com/t/solved-the-reasons-for-locking-a-users/2806 "2019-10-01T13:47:29Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Sophist](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/sophist/32/801_2.png) [@Sophist](https://forum.pydio.com/u/Sophist)\ **Post date:** [October 1, 2019, 1:47pm UTC](https://forum.pydio.com/t/solved-the-reasons-for-locking-a-users/2806/1 "2019-10-01T13:47:29Z")
Hi! What are the reasons for locking users? They sometimes have to be manually unlocked. ![lock](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/1/1b1acae4e00702bd8f001951478f641649721649.png) – Pydio Cells Home Edition Centos 7 RAM 4Gb HDD 50 GB (3 GB used) Processor - 2 Cores 9 users ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [October 1, 2019, 2:14pm UTC](https://forum.pydio.com/t/solved-the-reasons-for-locking-a-users/2806/2 "2019-10-01T14:14:57Z")
Hello @Sophist, This means that the user might have tried to connect, with many attempts in a short period with the wrong credentials. ---
**Author:** ![falk.john](https://avatars.discourse-cdn.com/v4/letter/f/45deac/32.png) [@falk.john](https://forum.pydio.com/u/falk.john)\ **Post date:** [October 1, 2019, 2:41pm UTC](https://forum.pydio.com/t/solved-the-reasons-for-locking-a-users/2806/3 "2019-10-01T14:41:24Z")
It’s actually a hard coded limit of 10 failed login attempts after the last succeeded one (without the time factor). ---
**Author:** ![Sophist](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/sophist/32/801_2.png) [@Sophist](https://forum.pydio.com/u/Sophist)\ **Post date:** [October 2, 2019, 6:06am UTC](https://forum.pydio.com/t/solved-the-reasons-for-locking-a-users/2806/4 "2019-10-02T06:06:12Z")
Thank you for this information. I assumed that the locks occur because the user is using too much server computing resources.