# \[solved\] File edit,delete, save/HTTP PUT timeout rpc 500 error

**URL:** <https://forum.pydio.com/t/solved-file-edit-delete-save-http-put-timeout-rpc-500-error/4992>\
**Category:** Pydio Cells\
**Tags:** api\
**Created:** [February 17, 2023, 6:27pm UTC](https://forum.pydio.com/t/solved-file-edit-delete-save-http-put-timeout-rpc-500-error/4992 "2023-02-17T18:27:51Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Flexusma](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/flexusma/32/1969_2.png) [@Flexusma](https://forum.pydio.com/u/Flexusma)\
**Post date:** [February 17, 2023, 6:27pm UTC](https://forum.pydio.com/t/solved-file-edit-delete-save-http-put-timeout-rpc-500-error/4992/1 "2023-02-17T18:27:51Z")

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I am encountering a strange issue if my cells instance has been running for a while. Randomly no edit actions (delete,rename,edit, etc.) stop working. The http api returns a timeout (chrome devtools) and the logs state a weird jobs issue.

If I restart if works fine for an undefined amount of hours 😕

I have no Idea on how to proceed. This just randomly started happening.

Cells v4.1.0. Home  
Revision: d7276aacaea3f7c35ece7c893f4098b89bdc5d90

`2023-02-14T20:05:52.378Z ERROR pydio.rest.jobs Rest Error 500 {"error": "rpc error: code = Canceled desc = latest balancer error: service is not known by the registry", "SpanUuid": "cf027ed9-35d0-430d-ab1d-eb7869cf3215", "RemoteAddress": "xxx.xxx.xxx.xxx", "UserAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/110.0", "ContentType": "application/json", "HttpProtocol": "HTTP/2.0", "UserName": "flexusma", "UserUuid": "a2bb80d9-9803-4ec9-97e6-d00f451cb087", "GroupPath": "/m4fx/", "Profile": "admin", "Roles": "ROOT_GROUP,d23a93b0-fb4e-43f1-8315-48f328faa8c7,ADMINS,a2bb80d9-9803-4ec9-97e6-d00f451cb087"}`

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<div class="post-metadata">

**Author:** ![Flexusma](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/flexusma/32/1969_2.png) [@Flexusma](https://forum.pydio.com/u/Flexusma)\
**Post date:** [February 17, 2023, 6:29pm UTC](https://forum.pydio.com/t/solved-file-edit-delete-save-http-put-timeout-rpc-500-error/4992/2 "2023-02-17T18:29:31Z")

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I’ve just found another similar looking error log, but with a different job name:

```auto
GroupPath : /m4fx/
HttpProtocol : HTTP/2.0
JsonZaps : {"ContentType":"application/json"}
Level : error
Logger : pydio.rest.tree
Msg : Rest Error 500 - rpc error: code = Canceled desc = latest balancer error: service is not known by the registry
RemoteAddress : xx.xx.xx.xx
SpanUuid : ed221a83-98d5-4e0a-bd56-6e6ed5612db6
Ts : 1676658235
UserAgent : Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/110.0
UserName : flexusma
UserUuid : a2bb80d9-9803-4ec9-97e6-d00f451cb087

```

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<div class="post-metadata">

**Author:** ![Flexusma](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/flexusma/32/1969_2.png) [@Flexusma](https://forum.pydio.com/u/Flexusma)\
**Post date:** [February 17, 2023, 6:49pm UTC](https://forum.pydio.com/t/solved-file-edit-delete-save-http-put-timeout-rpc-500-error/4992/3 "2023-02-17T18:49:45Z")

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I think I found the cause on this. I had a large workspace ~250g with large video files that i had previously turned indexing off on. Seems like an index job was still running when restarting the vm and something broke. I removed the datasource and workspaces but the scheduler seems to be crashing on an unfinished job or something similar. I don’t know if there is a way to flush the jobs queue.

[![](https://up.m4fx.de/i/2Rolwi9g) ](https://up.m4fx.de/i/2Rolwi9g)

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<div class="post-metadata">

**Author:** ![Flexusma](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/flexusma/32/1969_2.png) [@Flexusma](https://forum.pydio.com/u/Flexusma)\
**Post date:** [February 17, 2023, 6:59pm UTC](https://forum.pydio.com/t/solved-file-edit-delete-save-http-put-timeout-rpc-500-error/4992/4 "2023-02-17T18:59:48Z")

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Seems like clearing the job history/cache solved the weird issue. Jobs are running fine again:  
` mv /var/cells/services/pydio.grpc.jobs/tasklogs.bleve/ /var/cells/services/pydio.grpc.jobs/tasklogs.bleve.bck`

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<div class="post-metadata">

**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\
**Post date:** [March 24, 2023, 2:59pm UTC](https://forum.pydio.com/t/solved-file-edit-delete-save-http-put-timeout-rpc-500-error/4992/5 "2023-03-24T14:59:51Z")

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Closed on March 24, 2023, 2:59pm UTC