# S3 Storage on Cells - Can't connect to Scaleway (missing region)

**URL:** <https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044>\
**Category:** Pydio Cells\
**Tags:** s3\
**Created:** [January 15, 2019, 1:33am UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044 "2019-01-15T01:33:14Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Max\_Millow](https://avatars.discourse-cdn.com/v4/letter/m/6bbea6/32.png) [@Max\_Millow](https://forum.pydio.com/u/Max_Millow)\
**Post date:** [January 15, 2019, 1:33am UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044/1 "2019-01-15T01:33:14Z")

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Im Trying to add an S3 Compatible Object Storage from [scaleway.com](http://scaleway.com) - to my freshly installed and latest Cells Server on Cent OS 7.4 - but the S3 connection won’t work.

I think that because the region is not specified. How do I specify it ? There is no option in the interface for it.

scaleway endpoint:  
s3.nl-ams.scw.cloud

region:  
nl-ams

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<div class="post-metadata">

**Author:** ![Max\_Millow](https://avatars.discourse-cdn.com/v4/letter/m/6bbea6/32.png) [@Max\_Millow](https://forum.pydio.com/u/Max_Millow)\
**Post date:** [January 16, 2019, 1:34pm UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044/2 "2019-01-16T13:34:20Z")

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Anyone ?  
How to connect the S3-Compatible Storage (from Scaleway) specifying the region  
Server: “Cells Home 1.2.5” on Cent OS 7.4.

The standard way through web-interface **doesn’t allow to specify the region** , which might be the reason of ERROR “Cannot connect to storage” on backend.

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**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [January 16, 2019, 2:06pm UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044/3 "2019-01-16T14:06:02Z")

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Hi,  
could you tell me what fields did you use on the web interface to make the connection?

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<div class="post-metadata">

**Author:** ![Max\_Millow](https://avatars.discourse-cdn.com/v4/letter/m/6bbea6/32.png) [@Max\_Millow](https://forum.pydio.com/u/Max_Millow)\
**Post date:** [January 16, 2019, 5:19pm UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044/4 "2019-01-16T17:19:25Z")

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Thank you for replying. Please check the attached screenshots.  
My steps were : add the Data Source, then the workspace. When adding the workspace there is a loading icon constantly loading but the storage still remains unusable.  
Datasource add:

 ![data](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/40cc277b68c567f69a86bc9ecbf378f7c5891e38.png)

These errors I see on backend when I SSH to server and start the pydio

```
ERROR pydio.grpc.data.sync.*** Could not run {"error": "objects not reachable"}
ERROR Could not find DataSource *** {"currentSources": ["cellsdata", "personal", "pydiods1"]}
ERROR pydio.rest.tree Rest Error 404 {"error": "Could not find DataSource ***"}

```

Just to note: my Scaleway Bucket is accessible, Api key/secret is fine, connection to bucket works fine, \>\> checked it with direct connection aws-cli and other clients.

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<div class="post-metadata">

**Author:** ![Max\_Millow](https://avatars.discourse-cdn.com/v4/letter/m/6bbea6/32.png) [@Max\_Millow](https://forum.pydio.com/u/Max_Millow)\
**Post date:** [January 16, 2019, 5:26pm UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044/5 "2019-01-16T17:26:27Z")

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On Scaleway advised to connect through https … so I tried that, but tried to connect without too, and tried with specifying the port. My guess is that the unspecified region " nl-ams" is the problem.  
Here is an old Tutorial released by Scaleway for how to connect to old pydio server. But for “Pydio Cells” is not relevant…  
[https://www.scaleway.com/docs/deploy-pydio-with-object-storage/](https://www.scaleway.com/docs/deploy-pydio-with-object-storage/)

On scaleway the connection details for object storage are:  
endpoint: s3.nl-ams.scw.cloud  
region: nl-ams

Here is the workspace screen (selecting that Scaleway datasource):

 ![workspace](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/e34172f9fac285b7eee326d99cbc0d2f9d6dcee2.png)

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<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [January 17, 2019, 8:19am UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044/6 "2019-01-17T08:19:29Z")

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Hi,  
yeah your settings seem to be right,  
i"ll ask around if theres something possible to do, (maybe add the region manually).

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<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [February 11, 2019, 8:51am UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044/7 "2019-02-11T08:51:52Z")

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Hi,  
sorry if did not attend your issue,  
for the moment i could not test with scaleway (we don’t have a bucket on that platform).

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**Author:** ![Vincent\_Van\_der\_Kuss](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/vincent_van_der_kuss/32/977_2.png) [@Vincent\_Van\_der\_Kuss](https://forum.pydio.com/u/Vincent_Van_der_Kuss)\
**Post date:** [July 31, 2019, 7:18pm UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044/8 "2019-07-31T19:18:34Z")

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I’m experiencing the same issue. When I run netstat in the container there is no port 9001 active.

```
 Error while listing {"error": "Get http://172.17.0.9:9001/mybucket/?location=: dial tcp 172.17.0.9:9001: connect: connection refused"}
```

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<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [August 1, 2019, 7:23am UTC](https://forum.pydio.com/t/s3-storage-on-cells-cant-connect-to-scaleway-missing-region/2044/9 "2019-08-01T07:23:37Z")

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Hello @Vincent_Van_der_Kuss,

Could you list me your complete setup:

- Software versions
- What you want to do
- And the context of your error
