# Root path does not exist /xxxx

**URL:** <https://forum.pydio.com/t/root-path-does-not-exist-xxxx/3100>\
**Category:** Pydio Cells\
**Tags:** install\
**Created:** [February 20, 2020, 5:59pm UTC](https://forum.pydio.com/t/root-path-does-not-exist-xxxx/3100 "2020-02-20T17:59:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![drzraf](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/drzraf/32/1207_2.png) [@drzraf](https://forum.pydio.com/u/drzraf)\
**Post date:** [February 20, 2020, 5:59pm UTC](https://forum.pydio.com/t/root-path-does-not-exist-xxxx/3100/1 "2020-02-20T17:59:42Z")

</div>

During the `Installation finished, starting all services` stage (which never finishes), I can see the console showing where I ran `./cells install`:  
`2020-02-20T17:57:48.218Z	DEBUG	[WARNING] Root path does not exist: /xxxx-xxxx-...`  
(`xxxx-xxxx-...` being a changing UUID)

First it’s a `WARNING` logged as `debug`, but most of all, it seems something is wrong, but what?

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**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [February 21, 2020, 9:22am UTC](https://forum.pydio.com/t/root-path-does-not-exist-xxxx/3100/2 "2020-02-21T09:22:58Z")

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Hello @drzraf,

Would you mind giving me the following information:

- What type of server(vps,…) are you using?
- How do you run Cells (docker, binary)?
- If with a binary are you using Systemd or supervisor?
- Do you have a domain or are you using an IP?
- Do you have a reverse proxy?
- Cells version?

How did you install Cells:

- What did you put for the **internal url**?
- **external access**?
- Did you enable TLS?

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<div class="post-metadata">

**Author:** ![drzraf](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/drzraf/32/1207_2.png) [@drzraf](https://forum.pydio.com/u/drzraf)\
**Post date:** [February 21, 2020, 2:04pm UTC](https://forum.pydio.com/t/root-path-does-not-exist-xxxx/3100/3 "2020-02-21T14:04:10Z")

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- What type of server(vps,…) are you using?
  - OVH cloud (= openstack) VPS, s1-8

- How do you run Cells (docker, binary)?
  - `./cells` (Go binary, on the host)

- If with a binary are you using Systemd or supervisor?
  - Just plain run, using the dedicated `pydio` user created for that purpose.

- Do you have a domain or are you using an IP?
  - A subdomain.

- Do you have a reverse proxy?
  - Only at cloudflare. Nothing local (not even installed a webserver)

- Cells version?
  - 2.0.3 (d3b3e96f8e95000283735af84d9e6121ccc268f6)

- How did you install Cells:
  - `wget`

- What did you put for the internal url ?
  - `sub.domain.org:443`  
(See also [`./cells install --bind` on VPS, LetsEncrypt and reverse-proxy](https://forum.pydio.com/t/cells-install-bind-on-vps-letsencrypt-and-reverse-proxy/3102))

- external access?
  - Yes, via `https://sub.domain.org`

- Did you enable TLS?
  - Yes, and `--le_agree true`

Forgot to mention that I see this error during the initial run of `./cells install` (after the web-installer part is finished) but also in subsequent `./cells start` runs.

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<div class="post-metadata">

**Author:** ![drzraf](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/drzraf/32/1207_2.png) [@drzraf](https://forum.pydio.com/u/drzraf)\
**Post date:** [February 24, 2020, 4:55pm UTC](https://forum.pydio.com/t/root-path-does-not-exist-xxxx/3100/4 "2020-02-24T16:55:15Z")

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The nginx config shows `root /f19810c2-xxxx-xxxx` which is strange but consistent with the code at

> <https://github.com/pydio/cells/blob/master/gateway/proxy/plugins.go#L370>