# PydioSync - Couldn't load your workspaces

**URL:** <https://forum.pydio.com/t/pydiosync-couldnt-load-your-workspaces/2595>\
**Category:** Sync Client\
**Created:** [June 27, 2019, 5:34pm UTC](https://forum.pydio.com/t/pydiosync-couldnt-load-your-workspaces/2595 "2019-06-27T17:34:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Chuck\_Ricks](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/chuck_ricks/32/963_2.png) [@Chuck\_Ricks](https://forum.pydio.com/u/Chuck_Ricks)\
**Post date:** [June 27, 2019, 5:34pm UTC](https://forum.pydio.com/t/pydiosync-couldnt-load-your-workspaces/2595/1 "2019-06-27T17:34:56Z")

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I have recently installed a clean version of Pydio Core 8.2.3 and PydioSync Windows v2.2.0. Pydio seems to work just fine. I went through the troubleshooter and verified that /runTests.php?api=true works for the ‘my-files’ workspace slug. But, when I try to configure my connection in PydioSync, I just get a message:

- Couldn’t load your workspaces, check your server !

There is nothing in the log and no apparent message on the server. I don’t know what step I am missing.

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**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\
**Post date:** [July 1, 2019, 6:32am UTC](https://forum.pydio.com/t/pydiosync-couldnt-load-your-workspaces/2595/2 "2019-07-01T06:32:07Z")

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hi,

Sync Client will connect to pydio via api with this uri. Try some request (with browser) on following uri:

/api/workspace-slug(id)/ls  
/api/workspace-slug(or id)/changes

if it does not work, make sure you have correct version of .htaccess (example: [https://github.com/pydio/pydio-core/blob/develop/core/src/.htaccess](https://github.com/pydio/pydio-core/blob/develop/core/src/.htaccess))

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<div class="post-metadata">

**Author:** ![Chuck\_Ricks](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/chuck_ricks/32/963_2.png) [@Chuck\_Ricks](https://forum.pydio.com/u/Chuck_Ricks)\
**Post date:** [July 1, 2019, 1:48pm UTC](https://forum.pydio.com/t/pydiosync-couldnt-load-your-workspaces/2595/3 "2019-07-01T13:48:06Z")

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The browser requests work just fine, but PydioSync still work connect properly. I still get the ‘Couldn’t load your workspaces’ message