Pydio cells not working


#1

Hi,

i have some problem to start pydio cells.

After the installation and “./cells start” i have this output

panic: runtime error: invalid memory address or nil pointer dereference
** [signal SIGSEGV: segmentation violation code=0x1 addr=0x28 pc=0xf8928a]**


** goroutine 65 [running]:**

some hints?

Thanks

Michele


#2

Hi,
it could be that you are lacking RAM and therefore the binary does that, could you give me your system specs, the os and also the php, mysql versions.


#3

hi,

OS: CentOS Linux 7.5.1804
RAM : 8GB
CPUs: 4
php : rh-php71-php-zip-7.1.8-1.el7.x86_64
rh-php71-php-fpm-7.1.8-1.el7.x86_64
rh-php71-runtime-1-1.el7.x86_64
rh-php71-php-json-7.1.8-1.el7.x86_64
rh-php71-php-gd-7.1.8-1.el7.x86_64
rh-php71-php-opcache-7.1.8-1.el7.x86_64
rh-php71-php-mbstring-7.1.8-1.el7.x86_64
rh-php71-php-common-7.1.8-1.el7.x86_64
rh-php71-php-intl-7.1.8-1.el7.x86_64
rh-php71-php-xml-7.1.8-1.el7.x86_64

mariadb :
rh-mariadb102-mariadb-config-10.2.8-5.el7.x86_64
rh-mariadb102-mariadb-10.2.8-5.el7.x86_64
mariadb-libs-5.5.56-2.el7.x86_64
rh-mariadb102-runtime-3.0-5.el7.x86_64
rh-mariadb102-mariadb-common-10.2.8-5.el7.x86_64
rh-mariadb102-mariadb-errmsg-10.2.8-5.el7.x86_64
rh-mariadb102-mariadb-server-10.2.8-5.el7.x86_64
rh-mariadb102-mariadb-server-utils-10.2.8-5.el7.x86_64


#4

everything seems meeting the requirements so it’s not the issue,
maybe you could try to do a clean re installation if it’s was a recent one, remove the the pydio folder located in ~/.config/, download the latest binary ( if it wasn’t already done, latest version is 1.0.0 clear the database that was created it was named cells by default.

edit : if you have data that you want to keep don’t forget to back the data.


#5

i already tried…twice.

i try again.

thanks


#6

My last try.

./cells install

Welcome to Pydio Cells Home Edition installation
Pydio Cells Home Edition will be configured to run on this machine. Make sure to prepare the following data

  • IPs and ports for binding the webserver to outside world
  • MySQL 5.6+ (or MariaDB equivalent) server access
  • PHP-FPM 7+ for running frontend
    Pick your installation mode when you are ready.

:heavy_check_mark: Command line (performed in this terminal)
:heavy_check_mark: Other: foo.foo:80
:heavy_check_mark: External Host (used to access this machine from outside world if it differs from Bind Host): foo.foo:80
:heavy_check_mark: Disable SSL (not recommended)

Database Connection

:heavy_check_mark: TCP
:heavy_check_mark: Database Hostname: localhost
:heavy_check_mark: Database Port: 3306
:heavy_check_mark: Database Name: cells
:heavy_check_mark: Database User: pydio
:heavy_check_mark: Database Password (leave empty if not needed): *****
:heavy_check_mark: Successfully connected to the database

Frontend Configuration

:heavy_check_mark: Php version detected: 7.1.8
:heavy_check_mark: PHP-FPM Listen Address was detected at localhost:9000. Is it correct: y
:heavy_check_mark: Admin Login (leave passwords empty if an admin is already created): admin
:heavy_check_mark: Admin Password: ********
:heavy_check_mark: Confirm Password: ********

Advanced Settings

✗ There are some advanced settings for ports and initial data storage. Do you want to edit them:

Performing Installation

2018-05-31T15:54:23.974+0200 INFO Starting installation now {“bindUrl”: “http://foo.foo:80”}
:heavy_check_mark: Created main database
:heavy_check_mark: Created default datasources
:heavy_check_mark: Configuration of gateway services
:heavy_check_mark: Deploying interface assets: this may take some time…
:heavy_check_mark: Deploying interface assets: 10% done…
:heavy_check_mark: Deploying interface assets: 20% done…
:heavy_check_mark: Deploying interface assets: 30% done…
:heavy_check_mark: Deploying interface assets: 40% done…
:heavy_check_mark: Deploying interface assets: 50% done…
:heavy_check_mark: Deploying interface assets: 60% done…
:heavy_check_mark: Deploying interface assets: 70% done…
:heavy_check_mark: Deploying interface assets: 80% done…
:heavy_check_mark: Deploying interface assets: 90% done…
2018-05-31T15:54:46.426+0200 INFO Extracted 8015 files for a total size of 95909460
:heavy_check_mark: Deploying interface assets: 100% done…
:heavy_check_mark: Interface assets: Copied 8015 files
Writing file /home/pydio/.config/pydio/cells/static/pydio/data/plugins/boot.conf/bootstrap.json
:heavy_check_mark: Created interface config files

:heavy_check_mark: Installation Finished: please restart with ‘./cells start’ command

[pydio@foo ~]$ ./cells start
panic: runtime error: invalid memory address or nil pointer dereference
[signal SIGSEGV: segmentation violation code=0x1 addr=0x28 pc=0xf8928a]

any suggestion?


#7

Hi,
could please send me the entire stack, i would like to see whats happening after this

you can omit the part after the cells install.