# PYDIO 8 page not found

**URL:** <https://forum.pydio.com/t/pydio-8-page-not-found/973>\
**Category:** Pydio 8\
**Created:** [April 8, 2018, 3:59pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973 "2018-04-08T15:59:10Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [April 8, 2018, 3:59pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/1 "2018-04-08T15:59:10Z")

</div>

Hello  
I have installed Install PYDIO 8  
UBUNTU 16.04.4 LTS  
Apache2 version Server version: Apache/2.4.18 (Ubuntu)  
Server built: 2017-09-18T15:09:02,  
PHP version Zend Engine v3.0.0, Copyright © 1998-2017 Zend Technologies, with Zend OPcache v7.0.28-0ubuntu0.16.04.1, Copyright © 1999-2017, by Zend Technologies  
Pydio 8 run correctly with the command 192.168.1.65/pydio.  
If I try to acces from [http://mysite.org](http://mysite.org), the result is page not found. if i try an acces without pydio Vhost, I fount the UBUNTU APACHE2 test page  
With the cmd apache2ctl -S I have this error:  
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 192.168.1.65. Set the ‘ServerName’ directive globally to suppress this message  
VirtualHost configuration: \*:80 [mysite.org](http://mysite.org) (/etc/apache2/sites-enabled/mysite.conf:3  
I think that Apache start with a file.html and Pydio is a php file, I don’t found how change this configuration  
Tank you  
Laurent

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<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [April 10, 2018, 9:53am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/2 "2018-04-10T09:53:12Z")

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Hi,  
i think that you don’t have php, could you tell me with the command php -v what is your version.

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [April 11, 2018, 4:41pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/3 "2018-04-11T16:41:50Z")

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Hi Zayn  
My PHP version:  
PHP 7.0.28-0ubuntu0.16.04.1 (cli) ( NTS )  
Copyright © 1997-2017 The PHP Group  
Zend Engine v3.0.0, Copyright © 1998-2017 Zend Technologies  
with Zend OPcache v7.0.28-0ubuntu0.16.04.1, Copyright © 1999-2017, by Zend Technologies  
Laurent

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<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [April 12, 2018, 7:12am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/4 "2018-04-12T07:12:05Z")

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Hi,  
yes fair enough you should have php, maybe you could try to create an index.php and put `<? phpinfo(); ?>` in the folder situated in `/var/www/html` and use the default virtual host file that should point to this and then see if it shows you a php info page.

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [April 15, 2018, 2:04pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/5 "2018-04-15T14:04:42Z")

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Hello  
the result is a blank page !  
Laurent

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [April 15, 2018, 2:14pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/6 "2018-04-15T14:14:31Z")

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Hello  
Correction I have the php info page displayed !  
Laurent

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [April 15, 2018, 3:19pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/7 "2018-04-15T15:19:45Z")

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Hello  
I have some news: to start Pydio with apache2 I use the index.php file in the /usr/share/pydio folder. The index.php code is:  
use Pydio\Core\Http\TopLevelRouter;use Pydio\Core\Http\TopLevelRouter;  
include\_once(“base.conf.php”);  
$router = new TopLevelRouter();  
$router-\>route();  
But the folder pydio/core/http does not existe! The question is : is it the correct index.php?  
I think that Pydio is correctly installed because it run correctly with 192.168.xx.xx/pydio command.  
Some one can help me?

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<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [April 16, 2018, 7:49am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/8 "2018-04-16T07:49:52Z")

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Hi,  
your php seems to work fine but your issue is weird, in your virtual host file if you told apache where Pydio is it should work properly, could you show me your virtual host file, and for the installation of Pydio 8 what was the method that you used.

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [April 17, 2018, 5:38pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/9 "2018-04-17T17:38:01Z")

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Hi  
I make the installation of PYDIO from the PYDIO site, If I try to acces PYDIO directly with FireFox (192.168.1.65/Pydio) it’s OK PYDIO starts and run correctly, the problem is only when I try to acces to Pydio true http. For this time I test it with the port 80, but after it will be the port 443  
MY VHost:  
  
#  
\<VirtualHost \*:80\>  
ServerAdmin webmaster@localhost  
ServerName [http://gueneryfamily.hopto.org](http://gueneryfamily.hopto.org)  
ServerAlias [gueneryfamily.hopto.org](http://gueneryfamily.hopto.org)  
DocumentRoot /usr/share/pydio  
  
Options FollowSymLinks  
AllowOverride None  
  
\<Directory /usr/share/pydio\>  
Options Indexes FollowSymLinks MultiViews  
AllowOverride None  
Order allow,deny  
allow from all  
  
ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/  
\<Directory “/usr/lib/cgi-bin”\>  
AllowOverride None  
Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch  
Order allow,deny  
Allow from all  
  
ErrorLog {APACHE\_LOG\_DIR}/error.log LogLevel warn CustomLog {APACHE\_LOG\_DIR}/ssl\_access.log combined  
\<Directory “/usr/share/pydio”\>  
Options FollowSymLinks  
AllowOverride Limit FileInfo  
Order deny,allow  
Allow from all  
  
SSLEngine off

By Laurent

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<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [April 24, 2018, 10:13am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/10 "2018-04-24T10:13:09Z")

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Hi,  
this issue is either on apache side or that you did not put the right domain name, what you could try is edit your browsing computer’s `/etc/hosts` file and something like this `gueneryfamily.hopto.org = 192.168.1.65` and see if it works then we will see the issue further.

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [April 29, 2018, 1:03pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/11 "2018-04-29T13:03:10Z")

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Hi  
I make some tests

1. in the folder /usr/share/pydio I put the index.html from ubuntu it’s ok when i try to acces at my URL I can see the Ubuntu test page, (from my smartphone also) for me apache is ok now.
2. after removing the index.html in the file index.php of pydio, I write a ligne with an error, when I try to acces it, I have a syntax error. so apache2 read the index.php
3. I remove the error, and I try to acces it the result is page not found
4. in firefox I send: 192.168.1.65/Pydio, it’s ok Pydio run correctly  
For me the configuration of apache2 is correct now (whith your last answer),  
I think that the index.php is not correct, I don’t know where the correct index file is located

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<div class="post-metadata">

**Author:** ![Malcolmp](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@Malcolmp](https://forum.pydio.com/u/Malcolmp)\
**Post date:** [April 30, 2018, 9:52am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/12 "2018-04-30T09:52:49Z")

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Hi @laurent53240

As I understand as when you are trying to access to your pydio server with the FQDN, you got a blank page but with the IP address and “/pydio” you access to the login page.

First question :  
In Pydio server, Do you have the DNS server in “/etc/resolv.conf” ?  
Second question :  
Pydio can communicate with your DNS server ?

Here’s what I advice you :

- enable ssl (a2enmod ssl)
- create a new VH : (Create pydio.conf in /etc/apache2/site-available/)

> \<VirtualHost \*:443\>
> 
> SSLEngine on
> 
> DocumentRoot /usr/share/pydio  
> ServerName Your\_PYDIO  
> \<Directory “/usr/share/pydio”\>  
> Options FollowSymLinks  
> AllowOverride Limit FileInfo  
> Order allow,deny  
> Allow from all
> 
> ErrorLog ${APACHE\_LOG\_DIR}/pydio\_error.log
> 
> LogLevel warn
> 
> CustomLog ${APACHE\_LOG\_DIR}/pydio\_access.log combined  
> SSLProxyEngine on  
> SSLCertificateFile /etc/ssl/certs/YOUR\_CERTIFICATE  
> SSLCertificateKeyFile /etc/ssl/private/YOUR\_CERTIFICATE

Then, enable it : a2ensite pydio.conf

- in /etc/pydio/htaccess remove “/pydio” in RewriteBase and add “/”

If all goes well, you can access to pydio with : [https://fqdn](https://fqdn) and https://IP\_Server

Do not forget to reload apache2 !  
EDIT : 2 lines will not display, so do not forget :

- add the \</directory (with a “\>” at the end) after “Allow from all”
- add the \</VirtualHost (with a “\>” at the end) after “SSLCertif…”

I hope that help.

Malcolm

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [May 1, 2018, 12:46pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/13 "2018-05-01T12:46:16Z")

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Hello Malcolmp  
I try your solution, always “page not found” (the port 80 of the box is turned off)  
The ssl function is ok. (I use let’s encrypt for the certificates)  
In the new vhost file, I replace the line \<Directory “/usr/share/pydio”\> by this line \<Directory “/var/www/html”\> the Ubuntu test page is displayed correctly !  
If i write a new test index.php file in the usr/share/pydio folder the result is ok  
It seem that the problem is with index.php of Pydio, but the IP adress /pydio use this file, (The ubuntu page is displayed when I use the test index.php)  
So I don’t understand where is the problem  
Laurent

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<div class="post-metadata">

**Author:** ![Malcolmp](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@Malcolmp](https://forum.pydio.com/u/Malcolmp)\
**Post date:** [May 3, 2018, 7:04am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/14 "2018-05-03T07:04:10Z")

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Hi,

That is really weird.

Did you remove “/pydio” in /etc/pydio/htaccess like this :

 ![2018-05-03_08h48_38](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/8635c64594f000ef74a99b02f399e4d89bc9234d.png)

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [May 3, 2018, 5:17pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/15 "2018-05-03T17:17:39Z")

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Hello Malcom  
Yes, my htacces is exactly the same.  
Laurent

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<div class="post-metadata">

**Author:** ![Malcolmp](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@Malcolmp](https://forum.pydio.com/u/Malcolmp)\
**Post date:** [May 4, 2018, 6:51am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/16 "2018-05-04T06:51:49Z")

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Hi Laurent,

I’m sorry but your problem is outside my area of expertise there and I can’t help you.

Good luck!

Last Advice, install pydio on CentOS!!!

Malcolm

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [May 4, 2018, 8:17am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/17 "2018-05-04T08:17:17Z")

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Hello Malcom  
I try [https://G](https://G)…org/pydio it’s ok !!  
it seem that is a path problem.  
Thank you for your help

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<div class="post-metadata">

**Author:** ![Malcolmp](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@Malcolmp](https://forum.pydio.com/u/Malcolmp)\
**Post date:** [May 4, 2018, 10:33am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/18 "2018-05-04T10:33:41Z")

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Hi,

A path problem with a Document Root ?

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<div class="post-metadata">

**Author:** ![laurent53240](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@laurent53240](https://forum.pydio.com/u/laurent53240)\
**Post date:** [May 4, 2018, 3:31pm UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/19 "2018-05-04T15:31:46Z")

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Hi  
I don’t think so, because if I replace the index.php of pydio by my test index.php it’s ok  
my index.php for test:

\<?php phpinfo(); ?\>

It seem that the path inside the Vhost file is correct.

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<div class="post-metadata">

**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\
**Post date:** [May 11, 2018, 7:36am UTC](https://forum.pydio.com/t/pydio-8-page-not-found/973/20 "2018-05-11T07:36:03Z")

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Hi,  
Please consult this page: [https://pydio.com/en/docs/kb/legacy/fix-public-link-after-upgrading-pydio-7](https://pydio.com/en/docs/kb/legacy/fix-public-link-after-upgrading-pydio-7)

and don’t forget remove /etc/apache2/confs-enabled/pydio.conf if you install Pydio by apt

[Next page](https://forum.pydio.com/t/pydio-8-page-not-found/973.md?page=2)
