# PServer Pydio down
**URL:** https://forum.pydio.com/t/pserver-pydio-down/2220
**Category:** Pydio 8
**Created:** [March 6, 2019, 4:15pm UTC](https://forum.pydio.com/t/pserver-pydio-down/2220 "2019-03-06T16:15:12Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@Manuel](https://forum.pydio.com/u/Manuel)
#### Post date: [March 6, 2019, 4:15pm UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/1 "2019-03-06T16:15:12Z")
Hello,
Following the update of pydio 8.0, I no longer have access via the web, thank you for your help.
Here is the result:
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### Author:  [@zayn](https://forum.pydio.com/u/zayn)
#### Post date: [March 6, 2019, 4:31pm UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/2 "2019-03-06T16:31:04Z")
Hi,
could you tell me your update process,
from which version, was it a package update ?
what is your environment, php version, mysql.
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### Author:  [@Manuel](https://forum.pydio.com/u/Manuel)
#### Post date: [March 6, 2019, 4:35pm UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/3 "2019-03-06T16:35:29Z")
I made the update from the web interface.
The pydio version before crash was the 7
The PHP version is 7.2.
Mysql version 14.14.
Thanks
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### Author:  [@Manuel](https://forum.pydio.com/u/Manuel)
#### Post date: [March 7, 2019, 9:51am UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/4 "2019-03-07T09:51:37Z")
Ideas?
FYI, I manually reinstall PHP but I have the same problem.
Can you help me?
Thanks a lot
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### Author:  [@c12simple](https://forum.pydio.com/u/c12simple)
#### Post date: [March 7, 2019, 10:05am UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/5 "2019-03-07T10:05:41Z")
Hi,
This is problem of php module of apache.
You should install libapache2-mod-php or php72-php (something like that)
Type apachectl -M (or httpd -M) to see is php module loaded or not.
Another issue: Pydio 7 does not work with php 7.2 but Pydio 8 works.
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### Author:  [@Manuel](https://forum.pydio.com/u/Manuel)
#### Post date: [March 7, 2019, 10:44am UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/6 "2019-03-07T10:44:50Z")
Thanks a lot for your help.
Now I have an http error 500.
Here is the log:
Thank you
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### Author:  [@Manuel](https://forum.pydio.com/u/Manuel)
#### Post date: [March 7, 2019, 11:42am UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/7 "2019-03-07T11:42:11Z")
I have a new error:
Can you help me?
Thanks
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### Author:  [@zayn](https://forum.pydio.com/u/zayn)
#### Post date: [March 7, 2019, 12:49pm UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/8 "2019-03-07T12:49:40Z")
Hi,
when installing php, did you also install all the php dependencies such as: `php-intl php-gd php-mysql php-mbstring php-dom libapache2-mod-php`
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### Author:  [@Manuel](https://forum.pydio.com/u/Manuel)
#### Post date: [March 7, 2019, 1:04pm UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/9 "2019-03-07T13:04:21Z")
Hello,
Yes, all these dependencies are installed.
Thanks
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### Author:  [@c12simple](https://forum.pydio.com/u/c12simple)
#### Post date: [March 7, 2019, 3:27pm UTC](https://forum.pydio.com/t/pserver-pydio-down/2220/10 "2019-03-07T15:27:54Z")
- Class DOMDocument not found: =\> php-xml package
- Error DB:
1. Try to restore db
2. Update DB with latest version of pydio schema: [https://github.com/pydio/pydio-core/tree/develop/dist/php](https://github.com/pydio/pydio-core/tree/develop/dist/php)
3. edit /var/www/html/pydio/data/plugins/boot.conf/bootstrap.json for new db connection
4. Replace php code of version 8.2.2 to work with PHP7.2