# Problem to connect Sync client to server subdomain

**URL:** <https://forum.pydio.com/t/problem-to-connect-sync-client-to-server-subdomain/1093>\
**Category:** Sync Client\
**Tags:** linux\
**Created:** [May 14, 2018, 11:31am UTC](https://forum.pydio.com/t/problem-to-connect-sync-client-to-server-subdomain/1093 "2018-05-14T11:31:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![webadmin](https://avatars.discourse-cdn.com/v4/letter/w/90db22/32.png) [@webadmin](https://forum.pydio.com/u/webadmin)\
**Post date:** [May 14, 2018, 11:31am UTC](https://forum.pydio.com/t/problem-to-connect-sync-client-to-server-subdomain/1093/1 "2018-05-14T11:31:56Z")

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Dear Pydio-Community,

i’ve recently installed Pydio for an enterprise on it’s Apache server’s subdomain ([pydio.mydomain.de](http://pydio.mydomain.de)). Everything works fine via Browser including all administrative tasks, and i must say: I love Pydio!

Now, before purchasing the pro-version in the future, i wanted to test the software to assure that the company’s data management is going to be improved and secure.

When trying to connect a Pydio sync client (from both MS & OSX) i’m getting errors. The client can’t connect to the application running on the server. Could you be so kind and give me a hint towards a solution of that issue?

Thank you!

Regards,  
Gabriel

FONS Consulting GmbH  
Uhlandstraße 97  
10715 Berlin  
Germany

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**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [May 17, 2018, 7:25am UTC](https://forum.pydio.com/t/problem-to-connect-sync-client-to-server-subdomain/1093/2 "2018-05-17T07:25:57Z")

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Hi,  
the issue might be on your apache server, are you using a firewall ? a reverse proxy ? or any other technicality on apache.
