# Perdi os arquivos

**URL:** https://forum.pydio.com/t/perdi-os-arquivos/1980
**Category:** Pydio 8
**Created:** [December 26, 2018, 12:03pm UTC](https://forum.pydio.com/t/perdi-os-arquivos/1980 "2018-12-26T12:03:17Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![leonardoguido3](https://avatars.discourse-cdn.com/v4/letter/l/73ab20/32.png) [@leonardoguido3](https://forum.pydio.com/u/leonardoguido3)
#### Post date: [December 26, 2018, 12:03pm UTC](https://forum.pydio.com/t/perdi-os-arquivos/1980/1 "2018-12-26T12:03:17Z")

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After the server shut down unexpectedly I lost all user files in Pydio, how to recover?

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### Author: ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)
#### Post date: [December 26, 2018, 3:59pm UTC](https://forum.pydio.com/t/perdi-os-arquivos/1980/2 "2018-12-26T15:59:12Z")

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Hi,

Please detail your setup:  
-OS version

- Pydio version
- apache? iis ? …
- PHP version  
…