# Mailer doesn't use default From: Address

**URL:** <https://forum.pydio.com/t/mailer-doesnt-use-default-from-address/3753>\
**Category:** Pydio Cells\
**Created:** [March 4, 2021, 8:28am UTC](https://forum.pydio.com/t/mailer-doesnt-use-default-from-address/3753 "2021-03-04T08:28:14Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![kohhibu](https://avatars.discourse-cdn.com/v4/letter/k/f9ae1b/32.png) [@kohhibu](https://forum.pydio.com/u/kohhibu)\
**Post date:** [March 4, 2021, 8:28am UTC](https://forum.pydio.com/t/mailer-doesnt-use-default-from-address/3753/1 "2021-03-04T08:28:14Z")

</div>

Hi, we are ussing Pydio Cells 2.2.2 and we have a issue with the Mailer. We must use a default address for the From: Address. But the Mailer use even the From: Address from the Userprofile. Only if the Userprofile without a address, in this case Mailer use the default address. That is a problem because our Mailserver have a policy. Mail with our Maildomain in the From: and To: are vorbidden. Example: From: Beta@org, To: Alpha@org

---

<div class="post-metadata">

**Author:** ![falk.john](https://avatars.discourse-cdn.com/v4/letter/f/45deac/32.png) [@falk.john](https://forum.pydio.com/u/falk.john)\
**Post date:** [March 4, 2021, 8:59am UTC](https://forum.pydio.com/t/mailer-doesnt-use-default-from-address/3753/2 "2021-03-04T08:59:36Z")

</div>

Hi kohhibu, I upgraded a test system earlier this week and stumbled over the same but, it I remember right, this was happening only when sending a test message (would need to confirm this).

---

<div class="post-metadata">

**Author:** ![kohhibu](https://avatars.discourse-cdn.com/v4/letter/k/f9ae1b/32.png) [@kohhibu](https://forum.pydio.com/u/kohhibu)\
**Post date:** [March 4, 2021, 6:00pm UTC](https://forum.pydio.com/t/mailer-doesnt-use-default-from-address/3753/3 "2021-03-04T18:00:20Z")

</div>

Hi falk.john.  
No, unfortunaly not. Same behavior, if i send a mail to sharing a folder. That’s strange, because it works with the older Pydio Version 8.

---

<div class="post-metadata">

**Author:** ![falk.john](https://avatars.discourse-cdn.com/v4/letter/f/45deac/32.png) [@falk.john](https://forum.pydio.com/u/falk.john)\
**Post date:** [March 4, 2021, 6:27pm UTC](https://forum.pydio.com/t/mailer-doesnt-use-default-from-address/3753/4 "2021-03-04T18:27:38Z")

</div>

Hi kohhibu,  
you are right - when sending share details, the users email address is being used (as with sending a test messages). When sending a notification (watch) however, the mailer configuration is applied and the configured address is being used.

---

<div class="post-metadata">

**Author:** ![falk.john](https://avatars.discourse-cdn.com/v4/letter/f/45deac/32.png) [@falk.john](https://forum.pydio.com/u/falk.john)\
**Post date:** [March 4, 2021, 6:29pm UTC](https://forum.pydio.com/t/mailer-doesnt-use-default-from-address/3753/5 "2021-03-04T18:29:17Z")

</div>

A bug report has already been opened: [pydio.grpc.mailer default from setting has no effect · Issue #304 · pydio/cells · GitHub](https://github.com/pydio/cells/issues/304)

---

<div class="post-metadata">

**Author:** ![kohhibu](https://avatars.discourse-cdn.com/v4/letter/k/f9ae1b/32.png) [@kohhibu](https://forum.pydio.com/u/kohhibu)\
**Post date:** [March 4, 2021, 6:48pm UTC](https://forum.pydio.com/t/mailer-doesnt-use-default-from-address/3753/6 "2021-03-04T18:48:14Z")

</div>

Hi, falk.john, you are right, the notification works, thanks for the information about the bug report.

---

<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/6/61f19fa52ec15fd4250db51aea351adba0e831fd.png) [@system](https://forum.pydio.com/u/system)\
**Post date:** [April 8, 2021, 6:48pm UTC](https://forum.pydio.com/t/mailer-doesnt-use-default-from-address/3753/7 "2021-04-08T18:48:51Z")

</div>

This topic was automatically closed 35 days after the last reply. New replies are no longer allowed.