# Issue with Pydio Server Installation **URL:** \ **Category:** Pydio Cells\ **Tags:** upload\ **Created:** [June 18, 2024, 11:42am UTC](https://forum.pydio.com/t/issue-with-pydio-server-installation/5919 "2024-06-18T11:42:18Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![nolanmaris](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/nolanmaris/32/2399_2.png) [@nolanmaris](https://forum.pydio.com/u/nolanmaris)\ **Post date:** [June 18, 2024, 11:42am UTC](https://forum.pydio.com/t/issue-with-pydio-server-installation/5919/1 "2024-06-18T11:42:18Z")
Hello I am facing a issue with my Pydio server setup and need some help. I am running Pydio Cells 2.2.5 on an Ubuntu 20.04 LTS server with Apache 2.4.41, PHP 7.4.3, and MySQL 8.0.19. The problem arises when I try to upload files larger than 100MB through Pydio — the upload process stalls and eventually times out with an error message saying “Upload failed: connection closed unexpectedly.” I have already tried increasing PHP’s upload\_max\_filesize and post\_max\_size settings, as well as tweaking Apache’s timeout settings, but nothing seems to fix the issue. I have checked [https://github.com/pydio/pydio-core-](https://github.com/pydio/pydio-core-) [tensorflow](https://www.igmguru.com/machine-learning-ai/deep-learning-tensorflow-training/) guide but still need help . This problem started right after a recent server reboot and Pydio upgrade from version 2.2.0 to 2.2.5. I have checked the server and PHP error logs, but they don’t show anything relevant. If anyone has tips to troubleshoot further, I would really appreciate your advice. Thanks a lot for your help! Thank you 🙂 nolanmaris ---
**Author:** ![bsinou](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/bsinou/32/476_2.png) [@bsinou](https://forum.pydio.com/u/bsinou)\ **Post date:** [June 19, 2024, 7:27am UTC](https://forum.pydio.com/t/issue-with-pydio-server-installation/5919/2 "2024-06-19T07:27:27Z")
Hello, things are a bit confusing in your post: You tagged it with “Pydio 8” but talked about Pydio Cells > [@nolanmaris](#): > > I am running Pydio Cells 2.2.5 That is very wrong: - the v2 branch is not supported anymore since a while now, (you may have security issues) - we released version 4.4.3 yesterday - In recent Pydio Cells, there are no more PHP involved - the error you talked about sounds familiar but have made large transfers much more reliable since the v2 (and there is no way _i_ help you debugging this version 🙂 ) So short answer: - please update to v4.4 - if you see the error again, please also provide the **server** log (with a few lines before the error) of when the error happens ---
**Author:** ![nolanmaris](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/nolanmaris/32/2399_2.png) [@nolanmaris](https://forum.pydio.com/u/nolanmaris)\ **Post date:** [June 19, 2024, 7:36am UTC](https://forum.pydio.com/t/issue-with-pydio-server-installation/5919/3 "2024-06-19T07:36:44Z")
Hi bsinou, Thank you for your prompt response ! I appreciate your clarification regarding Pydio Cells and the recommendation to upgrade to version 4.4.3. I will proceed with the update as soon as possible to ensure compatibility and security. Thank you 🙂 nolanmaris ---
**Author:** ![bsinou](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/bsinou/32/476_2.png) [@bsinou](https://forum.pydio.com/u/bsinou)\ **Post date:** [June 19, 2024, 7:53am UTC](https://forum.pydio.com/t/issue-with-pydio-server-installation/5919/4 "2024-06-19T07:53:17Z")
OK, let us know! For the record, I also update your original post to put the correct category! ---
**Author:** ![alinamorozova](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/alinamorozova/32/2418_2.png) [@alinamorozova](https://forum.pydio.com/u/alinamorozova)\ **Post date:** [July 19, 2024, 7:44am UTC](https://forum.pydio.com/t/issue-with-pydio-server-installation/5919/5 "2024-07-19T07:44:25Z")
Hello, Can you please explain this more. ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/6/61f19fa52ec15fd4250db51aea351adba0e831fd.png) [@system](https://forum.pydio.com/u/system)\ **Post date:** [August 18, 2024, 7:44am UTC](https://forum.pydio.com/t/issue-with-pydio-server-installation/5919/6 "2024-08-18T07:44:44Z")
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