# Issue with public link **URL:** \ **Category:** Pydio 8\ **Created:** [October 29, 2018, 9:33am UTC](https://forum.pydio.com/t/issue-with-public-link/1787 "2018-10-29T09:33:22Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 29, 2018, 9:33am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/1 "2018-10-29T09:33:22Z")
Debian 9 Pydio 8.2.2 Hello, I use webFTP for auth my users. My master driver is FTP auth My secondary driver is DataBase I’m admin on my pydio server, i use the same login/pw from my FTP. Everything works great, but i cannot share public link with random people (when i do not use FTP auth this function works great) Now when I want to share publick link, pydio create a user like this: ![](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/95c12feef6b8315dee9d8a9981d886ef5381779a.jpeg) I can’t delete this user. And shared link does not display anything (but link is working) Any idea ? thank you 🙂 ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [October 29, 2018, 10:05am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/2 "2018-10-29T10:05:32Z")
Hi, this is a temporary user don’t worry about it and do not try to delete it else your public link might have issues. ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 29, 2018, 10:16am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/3 "2018-10-29T10:16:28Z")
thank you for your fast reply 🙂 Anyway, the public link does not display anything, but the link is working, any suggestions ? ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [October 29, 2018, 10:26am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/4 "2018-10-29T10:26:59Z")
mmm, could you clear the pydio cache, `rm -rf /var/www/pydio/data/cache/plugins_*` and also `rm -rf /var/www/pydio/data/cache/i18n/*` just to be sure. ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 29, 2018, 11:12am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/5 "2018-10-29T11:12:11Z")
No changing, still a blank page with correct page title (of my share) and copyright on bottom right. ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [October 29, 2018, 11:47am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/6 "2018-10-29T11:47:21Z")
what is the ressource(the type) that you are sharing? ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 29, 2018, 11:50am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/7 "2018-10-29T11:50:05Z")
It’s a folder (with files inside) from my FTP (I use FTP Auth master driver and FTP workplace Driver) ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [October 29, 2018, 11:51am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/8 "2018-10-29T11:51:18Z")
mmm, try with a single text file for example i want to be sure about the issue. ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 29, 2018, 11:58am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/9 "2018-10-29T11:58:31Z")
Same, I create “file.txt”, in an empty folder from my FTP “tmp” and try to share public link of the folder, same issue: still a blank page with correct page title (of my share folder, “Pydio - tmp”) and copyright on bottom right but no files inside. ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [October 29, 2018, 12:40pm UTC](https://forum.pydio.com/t/issue-with-public-link/1787/10 "2018-10-29T12:40:00Z")
Hi, can you try to put the DB auth storage as master and the FTP as secondary. ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 29, 2018, 12:50pm UTC](https://forum.pydio.com/t/issue-with-public-link/1787/11 "2018-10-29T12:50:08Z")
It works ! Thank you. is this a bug or something ? ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [October 29, 2018, 12:52pm UTC](https://forum.pydio.com/t/issue-with-public-link/1787/12 "2018-10-29T12:52:25Z")
did it also fix your other issue, i saw that you re posted. ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 29, 2018, 1:23pm UTC](https://forum.pydio.com/t/issue-with-public-link/1787/13 "2018-10-29T13:23:27Z")
No, I still cannot delete files I created (but I can delete from another ftp client, so I know right is good) and auto create succefully login user does not work. ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [October 29, 2018, 2:09pm UTC](https://forum.pydio.com/t/issue-with-public-link/1787/14 "2018-10-29T14:09:21Z")
Hi, indeed the auto creation does not seem to work I will instigate that. for the deletion it should be a rights issue, i just tested and when i created a file with my ftp client that had a non ftp user i was not able to perfom a delete but when i `chown ftpuser:ftpusergroup` it worked and i ws able to delete it from the user interface ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 29, 2018, 2:25pm UTC](https://forum.pydio.com/t/issue-with-public-link/1787/15 "2018-10-29T14:25:54Z")
For deletion of files/folder: I create a file from pydio in a FTP directory (i’m login with my FTP user “qwrty”), I look permission on my server, it was the same, belong to “qwrty”. When i tried to delete from Pydio, i can’t: ![](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/75b45421eb2e23b012e8470f476d741f0bfedb6e.png) When I tried to delete from another FTP client (like filezilla) I can. ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [November 5, 2018, 10:04am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/16 "2018-11-05T10:04:51Z")
Hi, i would like to know what plugin did you enable, ![05](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/b613deb0f4a3aa648d02e50f7e7a20c3510ed695.png) and also the one on your workspace, like this, ![download](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/c9365d2446cf410906d34ba205aa490f85509720.png) edit: also make sure to have `libssh2` installed, ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [November 13, 2018, 1:17pm UTC](https://forum.pydio.com/t/issue-with-public-link/1787/17 "2018-11-13T13:17:57Z")
Hey, thank you for your feedback. libssh2 is installed. I checked into my plugins =\> storage driver =\> I do not have FTP over SSH enable, only FTP server. My workspace is mounted with FTP server not FTP over SSH. Should I try with FTP over SSH ? ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [November 19, 2018, 2:22pm UTC](https://forum.pydio.com/t/issue-with-public-link/1787/18 "2018-11-19T14:22:06Z")
Hi, yes sorry if i was not clear about it, but yes you have to enable it and use this one. ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [November 20, 2018, 11:42am UTC](https://forum.pydio.com/t/issue-with-public-link/1787/19 "2018-11-20T11:42:38Z")
I will try and come back to tell if it works or not 🙂