# Fresh Install never starts

**URL:** <https://forum.pydio.com/t/fresh-install-never-starts/3004>\
**Category:** Pydio Cells\
**Tags:** install\
**Created:** [January 4, 2020, 12:00am UTC](https://forum.pydio.com/t/fresh-install-never-starts/3004 "2020-01-04T00:00:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mrtinvan](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/mrtinvan/32/1090_2.png) [@mrtinvan](https://forum.pydio.com/u/mrtinvan)\
**Post date:** [January 4, 2020, 12:00am UTC](https://forum.pydio.com/t/fresh-install-never-starts/3004/1 "2020-01-04T00:00:58Z")

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Running on Ubuntu Server 18.04 with mySQL 5.7 in a VM.

Followed the install guide on the website, as well as another users step by step post on the forums [https://forum.pydio.com/t/solved-unable-to-install-cells-v2/2897/8?u=mrtinvan](https://forum.pydio.com/t/solved-unable-to-install-cells-v2/2897/8)

I’ve done the install via the command line, my bind is set to the VM’s bridged IP address (10.101.1.35) and the external url is also set to the same IP address.

The install seems to work well, but once the start script is run, I always get a error “Frontend Service Not Detected”  
and the web UI is not ever accessible.

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**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\
**Post date:** [January 6, 2020, 11:19am UTC](https://forum.pydio.com/t/fresh-install-never-starts/3004/2 "2020-01-06T11:19:35Z")

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Hi,

Please follow this tutorial: [Install static binaries | Pydio](https://pydio.com/en/docs/cells/v2/install-static-binaries)  
And make sure that you are in bash of pydio user: `sudo su - pydio ` when you start cells

If possible, please post the output of cells for debugging

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/6/61f19fa52ec15fd4250db51aea351adba0e831fd.png) [@system](https://forum.pydio.com/u/system)\
**Post date:** [November 12, 2021, 2:06pm UTC](https://forum.pydio.com/t/fresh-install-never-starts/3004/3 "2021-11-12T14:06:56Z")

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