# External Window also Opening Blank Window

**URL:** <https://forum.pydio.com/t/external-window-also-opening-blank-window/1874>\
**Category:** Pydio 8\
**Tags:** linux, apache\
**Created:** [November 22, 2018, 4:14am UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874 "2018-11-22T04:14:44Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![Civlac](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/civlac/32/2397_2.png) [@Civlac](https://forum.pydio.com/u/Civlac)\
**Post date:** [November 22, 2018, 4:14am UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874/1 "2018-11-22T04:14:44Z")

</div>

No matter the file type that I select to open with “external window”, the file properly opens in a new tab but a blank internal window also opens over top the workplace in the Pydio tab. This is quite a nuisance and also resets the ‘default’ open option. I want all files to open on external windows but since this blank window pops up, Pydio attempts to open that file type with whatever that blank window is.

---

<div class="post-metadata">

**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\
**Post date:** [November 23, 2018, 8:27am UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874/2 "2018-11-23T08:27:47Z")

</div>

Hi,

Did you enable any editor plugins ?

---

<div class="post-metadata">

**Author:** ![Civlac](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/civlac/32/2397_2.png) [@Civlac](https://forum.pydio.com/u/Civlac)\
**Post date:** [November 23, 2018, 8:33am UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874/3 "2018-11-23T08:33:51Z")

</div>

I tinkered with them a bit. Most editors are disabled, except for

- Audio Player
- Sound Player
- External Window
- Info Panel
- Image Viewer
- Image Magick
- Map Viewer
- Source Viewer
- EXIF Extractor
- Video Player

---

<div class="post-metadata">

**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\
**Post date:** [November 23, 2018, 3:44pm UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874/4 "2018-11-23T15:44:50Z")

</div>

After fixing X-Frame-Option: sameorigin  
I think it will work

---

<div class="post-metadata">

**Author:** ![Civlac](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/civlac/32/2397_2.png) [@Civlac](https://forum.pydio.com/u/Civlac)\
**Post date:** [November 23, 2018, 3:46pm UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874/5 "2018-11-23T15:46:18Z")

</div>

The issue persists 😕 I believe it may be due to the “Document Reader” plugin since it shows as the most recent view method, and I am still unable to open office files (powerpoint, excel), but the thumbnails are being generated for everything

---

<div class="post-metadata">

**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\
**Post date:** [November 23, 2018, 3:49pm UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874/6 "2018-11-23T15:49:49Z")

</div>

Hi,

For office file such as ppt, excel, you shout install zoho or collabora plugin.  
Can you open .txt file ?

---

<div class="post-metadata">

**Author:** ![Civlac](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/civlac/32/2397_2.png) [@Civlac](https://forum.pydio.com/u/Civlac)\
**Post date:** [November 23, 2018, 3:53pm UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874/7 "2018-11-23T15:53:16Z")

</div>

Yes, .txt files work.  
When I disable Image Magick in the editors, it removes “Document Reader” from the view options, but of course that removes the ability to generate thumbnails. I have this problem with image files too, if I open the file externally, a blank white page also opens in pydio

Here is a demonstration: [https://gyazo.com/b10072b9611f4321b29a4ae74db499b6](https://gyazo.com/b10072b9611f4321b29a4ae74db499b6)

---

<div class="post-metadata">

**Author:** ![Civlac](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/civlac/32/2397_2.png) [@Civlac](https://forum.pydio.com/u/Civlac)\
**Post date:** [November 28, 2018, 3:33am UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874/8 "2018-11-28T03:33:07Z")

</div>

Bump? My issue still persists ☹

---

<div class="post-metadata">

**Author:** ![Civlac](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/civlac/32/2397_2.png) [@Civlac](https://forum.pydio.com/u/Civlac)\
**Post date:** [November 30, 2018, 6:12pm UTC](https://forum.pydio.com/t/external-window-also-opening-blank-window/1874/9 "2018-11-30T18:12:40Z")

</div>

I’ve discovered this problem happens only when External Window editor is set to open “In browser”, as compared to “In application”. This problem is also still in Cells. It was never fixed.
