# Error Missing user in node URL **URL:** \ **Category:** Pydio 8\ **Tags:** php70\ **Created:** [March 1, 2018, 3:28pm UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782 "2018-03-01T15:28:52Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![LG92](https://avatars.discourse-cdn.com/v4/letter/l/d26b3c/32.png) [@LG92](https://forum.pydio.com/u/LG92)\ **Post date:** [March 1, 2018, 3:28pm UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/1 "2018-03-01T15:28:52Z")
Hello, User of Pydio (even when it was named Ajaxplorer), the installation I had on my provider was too old due to bad upgrades, so I decided to perform a brand new fresh install of Pydio 8.0.2 on one a sub-domaine of my domaine on their web server ( **PHP 7.0 - MySQL6 mariaDB 5.5** ). My provider is [Yulpa.com](http://Yulpa.com). Installation worked fine (no PHP or SQL problem… well done Charles it’s easiest than before 😉 )… but when I started to configure workspaces and users it goes wrong: **When I try to access to the User1’s workspace just create in setting section I get the error** : > **Missing user in node URL** but - Root user read/write/delete/create folder on “Common Files” (D on below structure image) - Root user read/write/delete/create folder on “My Files” (C on below structure image) ![Pydio_structure](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/0f75306e2ebe121993b026980562322748d227c8.jpg) I think that it probably due to the structure and may be access problems htaccess? config.php? … or simply the way I fill the path for the workspace (I’ve tried many solutions but to no avail). The “normal” sub-domain folder (A on the structure image) exist but the DNS point directly to the Pydio folder installation (and it works as I can run Pydio). The folder containing the workspaces folder should be at the same level that the folder containing pydio installation (B on the structure). It probably looks as a very basic question for most of you but I’m completly stuck on that. If someone cool could help me with simple words (I’m really bad LOL) before I commit suicide… Thanks in advance. Laurent. ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [March 1, 2018, 3:38pm UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/2 "2018-03-01T15:38:56Z")
Hi there, it could either be because you didn’t give rights to the webserver or that the path that you gave to the FS driver wasn’t right. Could you tell what information did you type/use when creating the workspace. ---
**Author:** ![LG92](https://avatars.discourse-cdn.com/v4/letter/l/d26b3c/32.png) [@LG92](https://forum.pydio.com/u/LG92)\ **Post date:** [March 1, 2018, 4:42pm UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/3 "2018-03-01T16:42:39Z")
Hi zayn, Using File System driver (standard) I tried as path:: - **/var/www/fichiers/depot3** - **/depot3** (with “ **Create** ” checked) None of them works (no folder created anywhere and get Missing user in node URL error) > It could either be because you didn’t give rights to the webserver or that the path It’s what I think but as I said, I’m really bad, I don’t know how to do it… I can remember writing some stuff on .htaccess in previous installations but which .htaccess (meaning at wich level of the structure and what text should I add to the file… (yes I’m very bad lol). ---
**Author:** ![LG92](https://avatars.discourse-cdn.com/v4/letter/l/d26b3c/32.png) [@LG92](https://forum.pydio.com/u/LG92)\ **Post date:** [March 1, 2018, 6:45pm UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/4 "2018-03-01T18:45:21Z")
Hi Zayn, Trying many paths, I found a semi-solution I can write without problem anywhere I want in the **/pydio/data/** folder using as path for the workspace: - **AJXP\_DATA\_PATH/fichiers/depot3** It create a workspace in a folder: **/var/www/pydio/data/fichiers/depot3** Seams working fine but if someone could help to find a solution in order **to have my folder fichiers containing all workspace at the same level as the pydio installation folder** (as shown on the structure picture on my first post). Many thanks. ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [March 2, 2018, 8:04am UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/5 "2018-03-02T08:04:44Z")
Hi, yes the AJXP\_DATA\_PATH is a default one, so i guess that’s a rights issue, what you need to do is give rights to your webserver to the folders that you want to use, if you’re on a linux you can use `chown -R www-data:www-data ` and even tho you’re using auto-create could manually create the folder to ensure that it’s not the issue( don’t forget to give it the rights) ---
**Author:** ![LG92](https://avatars.discourse-cdn.com/v4/letter/l/d26b3c/32.png) [@LG92](https://forum.pydio.com/u/LG92)\ **Post date:** [March 2, 2018, 8:28am UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/6 "2018-03-02T08:28:06Z")
> tho you’re using auto-create could manually create the folder to ensure that it’s not the issue It’s not. Definitly **Pydio can** write in data folder but **can’t write in a folder at the same level that the pydio installation folder**. > linux you can use chown -R www-data:www-data It’s not a local server but my domain hosts by my provider ([Yulpa.com](http://Yulpa.com)), so I can’t… I think that **the solution goes through .htaccess line to add** somewhere… but whichone and where… Is there **someone to help me in that**? ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [March 2, 2018, 8:32am UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/7 "2018-03-02T08:32:11Z")
Hi, i did some reading about the .htaccess and i think you have to create the file in your workspace, here’s a **[link](http://www.htaccess-guide.com/how-to-use-htaccess/)** that could help you get a better understanding about it. ---
**Author:** ![LG92](https://avatars.discourse-cdn.com/v4/letter/l/d26b3c/32.png) [@LG92](https://forum.pydio.com/u/LG92)\ **Post date:** [March 3, 2018, 10:30am UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/8 "2018-03-03T10:30:27Z")
Hi Zayn, Thanks for [.htaccess Guide web site](http://www.htaccess-guide.com/how-to-use-htaccess/). I read many pages on it, but to be honnest it’s a bit complex and I won’t find a specific cristal clear answer… combine to the language barrier it makes that I can’t apply _my proper Do-It-Yourself quality_ on a touchy subject that links to the security of my website without the help of someone with a good knowledge. Unfortunaltly the new pydio forum seems less active than before and Charles have probably less time than before. I tried to find help on my provider forum too, but that’s the same way, less collaborative help than before as they changed from associative to commercial status… The volunteers left… That’s life. Thanks to you Zayn anyway as you did your best to help me. ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [March 5, 2018, 8:24am UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/9 "2018-03-05T08:24:26Z")
Hi there, sorry to hear that, don’t worry it’s not a big deal .htaccess files are not that hard to understand, what you can do is read one of the guides that i will provide you, if you still didn’t understand how they work i will try to help you make one to understand it and then you will be able to do it for every folder of your choice. - [htaccess detailed guide](https://www.digitalocean.com/community/tutorials/how-to-use-the-htaccess-file) - [FRENCH htaccess guide](https://openclassrooms.com/courses/le-htaccess-et-ses-fonctionnalites) by the way when i suggested you to use linux commands i thought that you had ssh access to your server. ---
**Author:** ![LG92](https://avatars.discourse-cdn.com/v4/letter/l/d26b3c/32.png) [@LG92](https://forum.pydio.com/u/LG92)\ **Post date:** [March 21, 2018, 7:51am UTC](https://forum.pydio.com/t/error-missing-user-in-node-url/782/10 "2018-03-21T07:51:21Z")
Hi Zayn, Sorry for the delay of my reply, but I didn’t plan to have to reinstall my Pydio and I spent munch more time than I expect on it 🙂 I do read the links that you gave me but didn’t find the “magic” command that would allow my pydio to access to the parent folder. Thanks trying to help me.