# ERR: Upload failed: undefined

**URL:** <https://forum.pydio.com/t/err-upload-failed-undefined/4511>\
**Category:** Pydio Cells\
**Tags:** upload\
**Created:** [June 8, 2022, 11:21am UTC](https://forum.pydio.com/t/err-upload-failed-undefined/4511 "2022-06-08T11:21:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Sophist](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/sophist/32/801_2.png) [@Sophist](https://forum.pydio.com/u/Sophist)\
**Post date:** [June 8, 2022, 11:21am UTC](https://forum.pydio.com/t/err-upload-failed-undefined/4511/1 "2022-06-08T11:21:22Z")

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Hi!  
Any file upload by any users generates this error.  
Here is the error text:

 ![err_001](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/7/7118cd8744c3f66aff30c4e8ce42872a42182874.png)

What could be the problem?  
Only recently everything worked fine.

–  
Pydio Cells Home Edition 2.0.3  
Centos 7  
RAM 4Gb  
HDD 50 GB (20 GB used)  
Processor - 2 Cores

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<div class="post-metadata">

**Author:** ![Sophist](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/sophist/32/801_2.png) [@Sophist](https://forum.pydio.com/u/Sophist)\
**Post date:** [June 8, 2022, 1:20pm UTC](https://forum.pydio.com/t/err-upload-failed-undefined/4511/2 "2022-06-08T13:20:09Z")

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I apologize for the false alarm. I freed up disk space, rebooted and everything worked fine.

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**Author:** ![bsinou](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/bsinou/32/476_2.png) [@bsinou](https://forum.pydio.com/u/bsinou)\
**Post date:** [June 9, 2022, 6:33am UTC](https://forum.pydio.com/t/err-upload-failed-undefined/4511/3 "2022-06-09T06:33:07Z")

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Hello,

you must have one service at least that is down.  
The quick and dirty fix is most probably to restart the app.

If you want to find a more sustainable solution, you should have a look at the log (by default in `$CELLS_WORKING_DIR/logs/pydio.log` or in the web UI) to find the root cause and address it.

Side note: you have a (very) old version You should really update, at least to version 2.2.12 if you do want to upgrade to v3, but I would recommand latest version.

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<div class="post-metadata">

**Author:** ![Sophist](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/sophist/32/801_2.png) [@Sophist](https://forum.pydio.com/u/Sophist)\
**Post date:** [June 10, 2022, 2:24pm UTC](https://forum.pydio.com/t/err-upload-failed-undefined/4511/4 "2022-06-10T14:24:43Z")

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Now everything works without problems. Thanks for the information.

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/6/61f19fa52ec15fd4250db51aea351adba0e831fd.png) [@system](https://forum.pydio.com/u/system)\
**Post date:** [August 9, 2022, 2:25pm UTC](https://forum.pydio.com/t/err-upload-failed-undefined/4511/5 "2022-08-09T14:25:31Z")

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