# Download not possible on Android App **URL:** \ **Category:** Pydio Cells\ **Tags:** docker\ **Created:** [September 17, 2020, 3:28pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489 "2020-09-17T15:28:13Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Natsu](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/natsu/32/1274_2.png) [@Natsu](https://forum.pydio.com/u/Natsu)\ **Post date:** [September 17, 2020, 3:28pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/1 "2020-09-17T15:28:13Z")
Hey together, I have a normal Pydio Cells Docker Installation running behind the reverse proxy Traefik. On any machines, which are PCs all is working just finde but when I use the Andorid App on my One Plus 8 Pro with Oxygen OS 10.5.13.IN11BA (Android 10) and granting manually access to Storage and Camera for the Pydio App, it even does not work. I granted me self for all Workspaces Download and External DL but this didn’t solved the problem. It would nice to take a look into this problem and if you any logs/configs/… let me now it. If you need special logs from your App from my phone, let me know how to access them and I’ll try to provide them. Cheers Marcel ---
**Author:** ![axstet](https://avatars.discourse-cdn.com/v4/letter/a/df788c/32.png) [@axstet](https://forum.pydio.com/u/axstet)\ **Post date:** [September 29, 2020, 5:43pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/2 "2020-09-29T17:43:57Z")
I have the same issue with Pydio Cells 2.1 on Android. Trying to download a file results in an error. ---
**Author:** ![jabarkarim](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/jabarkarim/32/7_2.png) [@jabarkarim](https://forum.pydio.com/u/jabarkarim)\ **Post date:** [October 30, 2020, 3:59pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/5 "2020-10-30T15:59:06Z")
Hi guys, Sorry for the late answer Do you guys still have the issue? Similar issues have been recently reported to us and we plan to publish an update as soon as possible. Sorry for the inconvenience. Regards ---
**Author:** ![Natsu](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/natsu/32/1274_2.png) [@Natsu](https://forum.pydio.com/u/Natsu)\ **Post date:** [October 30, 2020, 7:18pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/6 "2020-10-30T19:18:55Z")
Hey jabarkarim, the issue is still alive from what I know so it would be nice to get a patch/hotfix/update on that 😊 ![748E1178A74B42A7BE1A29E380AAEA08.png](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/7/7159a975d714a6caee787759490140daf4d4fda6.png) ---
**Author:** ![axstet](https://avatars.discourse-cdn.com/v4/letter/a/df788c/32.png) [@axstet](https://forum.pydio.com/u/axstet)\ **Post date:** [November 1, 2020, 5:44pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/7 "2020-11-01T17:44:46Z")
The issue is still present. ---
**Author:** ![axstet](https://avatars.discourse-cdn.com/v4/letter/a/df788c/32.png) [@axstet](https://forum.pydio.com/u/axstet)\ **Post date:** [November 4, 2020, 7:18pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/8 "2020-11-04T19:18:54Z")
Issue seems to be resolved by todays update. Thanks. ---
**Author:** ![thenoots](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/thenoots/32/1296_2.png) [@thenoots](https://forum.pydio.com/u/thenoots)\ **Post date:** [November 7, 2020, 1:07pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/9 "2020-11-07T13:07:21Z")
It doesn’t work for me: 1. when trying to download a file, the app says “failed to download file” 2. when trying to preview an image, the app says “failed to get download url” ---
**Author:** ![axstet](https://avatars.discourse-cdn.com/v4/letter/a/df788c/32.png) [@axstet](https://forum.pydio.com/u/axstet)\ **Post date:** [November 7, 2020, 3:13pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/10 "2020-11-07T15:13:41Z")
Are you on version 2.2.0? ---
**Author:** ![thenoots](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/thenoots/32/1296_2.png) [@thenoots](https://forum.pydio.com/u/thenoots)\ **Post date:** [November 7, 2020, 4:29pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/11 "2020-11-07T16:29:23Z")
No, I’m on version 2.1.6-ls25 from 2020-11-02. I’m on the stable channel and it doesn’t say there’s another version available. ---
**Author:** ![axstet](https://avatars.discourse-cdn.com/v4/letter/a/df788c/32.png) [@axstet](https://forum.pydio.com/u/axstet)\ **Post date:** [November 7, 2020, 4:59pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/12 "2020-11-07T16:59:53Z")
I was talking about the Android app version, sorry. There was an update to 2.2.0 on 04.11. when it started working again. ---
**Author:** ![thenoots](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/thenoots/32/1296_2.png) [@thenoots](https://forum.pydio.com/u/thenoots)\ **Post date:** [November 7, 2020, 6:46pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/13 "2020-11-07T18:46:01Z")
Yes, I’m running v2.2.0 of the android app, which is the latest from Google store. ---
**Author:** ![jabarkarim](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/jabarkarim/32/7_2.png) [@jabarkarim](https://forum.pydio.com/u/jabarkarim)\ **Post date:** [November 26, 2020, 8:05am UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/14 "2020-11-26T08:05:09Z")
Hi, We released the version 2.2.1 of the Android Application. Do you guys still have download issues? ---
**Author:** ![axstet](https://avatars.discourse-cdn.com/v4/letter/a/df788c/32.png) [@axstet](https://forum.pydio.com/u/axstet)\ **Post date:** [December 7, 2020, 7:51am UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/15 "2020-12-07T07:51:20Z")
For me, Android App 2.2.1 worked fine with Cells 2.1.7-dev. Since Android App 2.2.2 with Cells 2.2.0-rc0/1 I do not see any files after authentication anymore. ---
**Author:** ![axstet](https://avatars.discourse-cdn.com/v4/letter/a/df788c/32.png) [@axstet](https://forum.pydio.com/u/axstet)\ **Post date:** [December 18, 2020, 6:16pm UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/16 "2020-12-18T18:16:42Z")
Same still applies for for Cells 2.2.0-rc2. ---
**Author:** ![axstet](https://avatars.discourse-cdn.com/v4/letter/a/df788c/32.png) [@axstet](https://forum.pydio.com/u/axstet)\ **Post date:** [December 21, 2020, 9:56am UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/17 "2020-12-21T09:56:31Z")
Issue is fixed in Android App 2.2.3 + Cells 2.2.0-rc2. ---
**Author:** ![bsinou](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/bsinou/32/476_2.png) [@bsinou](https://forum.pydio.com/u/bsinou)\ **Post date:** [December 21, 2020, 11:29am UTC](https://forum.pydio.com/t/download-not-possible-on-android-app/3489/18 "2020-12-21T11:29:12Z")
Thanks for reporting 🙂